Unarmed Security - Springfield Regional Medical Center

Mercy Health-posted 10 days ago
Part-time • Entry Level
Onsite • Springfield, OH
5,001-10,000 employees
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As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

  • Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
  • Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
  • Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
  • Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
  • Intervenes in patient, visitor and/or staff confrontations as appropriate.
  • Documents all duties performed to include completion of daily activity logs and incident reports.
  • High school diploma or GED (required)
  • Valid driver’s license (required)
  • BLS Basic Life Support – American Heart Association (required within 6 months of hire)
  • Basic skills using Microsoft Word
  • Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
  • Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
  • Effective Communication, Active Listening, Empathy, Conflict Resolution
  • Non-Violent Crisis Intervention Training (Required within 6 months of hire)
  • Vocational/Technical Degree (preferred)
  • 1-2 years of security, law enforcement, or military experience (preferred)
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
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