Protective Services Officer - RSFH Medical Office Building at Sawmill Centre

Roper St. Francis Healthcare • Summerville, SC

1d • Onsite

About The Position

Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 32 Work Shift: Nights (United States of America) Our community is growing, and so is our commitment to care. Roper St. Francis Healthcare is opening the Health Pavilion at Sawmill Centre near Summerville, featuring a 40,000-square-foot ambulatory center and a 20,000-square-foot medical office building—set to see its first patients in 2026. This expansion will bring enhanced access to emergency care, imaging, lab services, outpatient surgery and women’s health, right in the heart of Dorchester and Berkeley counties. We’re proud to grow alongside the communities we serve—bringing care closer to home, guided by our mission of healing all people with compassion, faith and excellence. Ready to make a difference? Let’s build something together. Work Location: Sawmill Centre at Berlin G. Myers & Hwy 78 Shift: Monday - Thursday 10:00pm - 6:30am This position will have a start date in May 2026. Primary Function/General Purpose of Position The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Requirements

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• High school diploma or GED (required)
• Non-Violent Crisis Intervention Training (Required within 6 months of hire)
• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
• Effective Communication
• Active Listening
• Empathy
• Conflict Resolution

Nice To Haves

• Vocational/Technical Degree (preferred)
• 1-2 years of security, law enforcement, or miliary experience (preferred)

Responsibilities

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.
• Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.
• Responds to emergency situations and hospital alarms as designated.
• Completes mandatory education and training in order to maintain organization and department specific competencies and requirements.
• Maintains applicable certification/licensure.
• Remain on assigned post and complete all post specific duties.
• Ensures that post and patrol vehicles remain clean, neat and free of all non-work-related material.
• Follows organizational policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Maintains and presents self in professional manner at all times when on duty.
• Maintain proficiency and standards with all issued equipment.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED