Protective Services Officer - Main Campus and Offsites

Nationwide Children's Hospital•Columbus, OH

4d•Onsite

About The Position

Overview: Schedule: Full time, Benefits Eligible, Weekends Required Shifts Available: Various shifts available depending on Main Campus and Offsite urgent care and clinical needs. Location: Multiple locations Job Description Summary: Patrols, monitors, and secures assigned areas, patients, visitors, and employees to ensure safety and security. Job Description: Essential Functions: Performs random and frequent patrols as assigned in designated area on foot, motor vehicle, or bicycle, and monitors security cameras. Intervenes in interpersonal conflict or criminal acts safely and effectively to maintain order, providing appropriate detention, restraint, or removal from premises. Conducts preliminary investigations and reports criminal, safety, and security incidents. Maintains accurate documentation of daily activities and incidents. Responds to and provides assistance in emergency situations and internal disaster incidents. Performs staff and visitor escorts or transportation, vehicle assistance, and “lock/unlock” activities. Enforces hospital parking policies and procedures. Responds safely, effectively, and efficiently (SEE) to all related matters that come to their attention and in the performance of activities as assigned. Education Requirement: High School diploma, required. Licensure Requirement: Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines. Skills: Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications. Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms. Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status. Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict. Ability to write legibly. Experience: Upon hire, the Officer will undergo a 4 to 6 week training cycle on the floor and in a classroom setting, under the supervision of a Senior Officer, working multiple shifts and locations for familiarization and experience and learning physical intervention and verbal techniques. Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.

Requirements

High School diploma, required.
Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements.
Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.
Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications.
Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms.
Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status.
Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.
Ability to write legibly.
Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.

Responsibilities

Performs random and frequent patrols as assigned in designated area on foot, motor vehicle, or bicycle, and monitors security cameras.
Intervenes in interpersonal conflict or criminal acts safely and effectively to maintain order, providing appropriate detention, restraint, or removal from premises.
Conducts preliminary investigations and reports criminal, safety, and security incidents.
Maintains accurate documentation of daily activities and incidents.
Responds to and provides assistance in emergency situations and internal disaster incidents.
Performs staff and visitor escorts or transportation, vehicle assistance, and “lock/unlock” activities.
Enforces hospital parking policies and procedures.
Responds safely, effectively, and efficiently (SEE) to all related matters that come to their attention and in the performance of activities as assigned.