Protective Services Manager

Old Colony Elder Services • Brockton, MA

4d • Hybrid

About The Position

OCES Protective Service Dept is expanding to 11 more towns including Quincy, Braintree, Weymouth etc.
OCES aims to support elders and individuals with disabilities by providing vital information and coordination of services that promote healthy, save lives for our consumers. We want to help them stay as active and engaged in their lives and in their own communities for as long as possible
We are seeking a Protective Services Specialist to provide primary screening of intakes to protective services, perform training and quality assurance activities and assist with administrative tasks

Requirements

• Bachelor's Degree in Social Work or related field (Master's Degree preferred)
• Current Social Work License preferred
• Five years' experience in a human services environment
• Two years in a protective services supervisory capacity
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills .
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Contribute to the development and implementation of procedures, standards, and guidelines for program/department operations
• Ensure program integrity and regulatory compliance
• Implement quality measures; conduct quality reviews to ensure they are met
• Participate in the planning and execution of comprehensive staff development and training programs
• Participate in program analysis and evaluation including determination of service needs/gaps and the quality and effectiveness of services delivered
• Advise and consult with other management staff from various disciplines on a regular basis
• Represent OCES at external meetings and participate in public outreach/education activities and events
• Other duties as assigned.

Benefits

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: health benefits available on day 1; generous paid time off policies; company paid LTD and life insurances; 401K plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees