Protective Services Case Worker

AgeSpan•Lawrence, MA

1d•$31 - $33•Hybrid

About The Position

The Protective Services Case Worker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports, assessing the level of client risk, providing crisis intervention services, advocacy, and monitoring of the case to resolve crisis issues.

Requirements

A Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role preferred
A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least two years of experience in counseling, casework or case management providing protective or crisis intervention services may be substituted for Masters
LSW eligibility within 2.5 years of hire required
exceptional negotiation/ problem solving, written/verbal communication skills essential
experience with computers, necessary

Nice To Haves

Bilingual capacity preferred but not required.

Responsibilities

Investigate Protective Services reports as assigned by the Protective Services Supervisor.
Conduct field visits to assess an older adult's physical, social, emotional, and environmental status to determine their eligibility and needs in their homes in accordance with Executive Office of Elder Affairs regulations.
Provision of crisis intervention, advocacy, and casework services.
Completion of appropriate paperwork and maintenance of client files, including computer database, as defined by the Protective Services Supervisor, and as regulated by the Executive Office of Elder Affairs.
Development and maintenance of ongoing service plans to assist in the resolution of Protective Services cases.
Accessing appropriate mental health, medical resources, and legal assistance when cases require this attention.
Liaison and clinical consultation with case management staff when appropriate.
Assist with community education efforts as assigned by Protective Services Supervisor.
Utilization of court system, when necessary, as indicated under the MGL Chapter 19A 651 CMR law and other mandates.
Case coverage and liaison efforts with other staff members of the Protective Services team.
Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
Coverage responsibilities for the Protective Services team including participation in the after hours on-call, as needed.
Other duties as assigned by the Protective Services Supervisor.