Protection Specialist

Behavioral Health Allies•Kansas City, MO

About The Position

The BHA Protection Specialist is responsible for maintaining a safe and secure environment for employees, clients, and visitors at Behavioral Health Allies’ corporate and remote locations while being grounded in our Core Values - Compassion, Integrity, Collaboration, Empowerment, Innovation, Excellence, Expertise, Advocacy, and Learning. The BHA Protection Specialist focuses on prevention, visibility, and positive engagement to promote safety and security across all BHA facilities.

Requirements

High school diploma or equivalent required.
Minimum of one (1) year of experience in security, loss prevention, or related protective services, preferably in a corporate or institutional environment.
Valid driver’s license with acceptable driving record.
Ability to pass a criminal background check and drug screening.
Must maintain sufficient physical stamina, balance, and coordination to safely assist and supervise employees, students and visitors throughout the day, including during behavioral or emergency situations.
Must be able to implement and sustain trained crisis intervention and de-escalation procedures (PCMA) in accordance with policy.
Must demonstrate the ability to remain calm, alert, and physically capable during high-stress or physically demanding situations involving employees, students and visitors with challenging behaviors.
Must possess the fine motor, gross motor, and sensory abilities necessary to operate computers, assistive technology, and classroom equipment safely and effectively.

Nice To Haves

Preference given to candidates with certifications in security, workplace violence prevention, or crisis management.

Responsibilities

Provide a visible and professional security presence to deter unsafe behaviors and unauthorized access.
Patrol and monitor facility grounds, parking areas, and building entrances to ensure the safety of employees, clients, and visitors.
Assist with traffic control and parking direction during peak hours or special events.
Support emergency response and evacuation procedures, including BHA’s color-coded emergency system.
Respond to incidents calmly and effectively, following BHA policy and emergency protocols.
Maintain confidentiality, integrity, and respect in all situations.
Demonstrate composure and professionalism in interactions with employees, clients, visitors, and external partners.
Arrive prepared, reliable, and focused on assigned safety and security duties.
Dress in accordance with the BHA dress code and maintain a professional appearance.
Participate in regular safety drills, inspections, and security system checks.
Monitor and report facility safety concerns, equipment issues, or violations promptly.
Complete detailed incident and activity reports accurately and on time.
Assist in internal investigations and support the Safety, Risk & Compliance team in identifying preventative measures.
Build positive relationships with employees, clients, and visitors to promote trust and cooperation.
Collaborate with law enforcement, emergency responders, and other security professionals when necessary.
Participate in company-sponsored functions, meetings, and community events to support safety operations.
Serve as a supportive resource for employees on safety and de-escalation techniques.
Show up every day ready to engage and uphold expectations of professionalism and safety.
Maintain punctuality, reliability, and preparedness to ensure stability across shifts.
Follow established policies, procedures, and routines to ensure consistent safety standards company-wide.
Respond to emergencies and incidents in accordance with training and established protocols.