About The Position

Property Manager oversees all aspects of valet operations at the property level. They effectively manage all employees, including supervisors and line workers. They must also ensure all operations are running efficiently and effectively in multiple areas, which include creating and adjusting schedules, ensuring that all areas of operations are staffed effectively and adjust if needed, ensuring the timely and proper delivery of vehicles, approving payroll, managing their staff, analyzing parking data and trends, minimizing liability, evaluating staff performance, effectively communicating with all team members, cultivating and maintaining a positive and friendly work environment, and ensuring that the valet service provides exceptional customer service.

Requirements

  • Must have valet management/supervisor experience
  • Carry a valid driver's license with a clean motor vehicle record
  • Be able to drive both manual and automatic transmission
  • Have a clean criminal background record
  • Be available to work weekends, nights, and holidays
  • Be flexible with availability

Responsibilities

  • Scheduling employees and maintaining a proper staffing level at all times, adjusting when needed and communicating these adjustments to all relevant parties
  • Managing all employees, and addressing any performance issues
  • Approving payroll
  • Maintaining valet operations according to policy and procedure
  • Organize, plan, and implement training when needed
  • Running reports and analyzing data to adjust to volume trends and activity
  • Ability to attend meetings and conferences regularly
  • Properly documenting and monitoring all incidents involving damage/theft claims to minimize liability and ensure accurate documentation
  • Effectively evaluate all staff based on performance using observed and statistical data
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