Property Tax Implemenation Specialist

Avalara

32d•Remote

About The Position

Avalara is hiring a Senior Implementation Specialist to support complex customer onboarding for our Property Tax solutions. This role is ideal for an experienced individual contributor who excels at the intersection of customer delivery and data accuracy. You will report to the General Manager for Property Tax. You can work remote. You'll own end-to-end implementations for high-value customers—analyzing property tax data, configuring solutions, supporting integrations, and guiding customers through go-live and stabilization. Your expertise will directly influence customer outcomes and inform product improvements through close collaboration with Product and Engineering teams.

Requirements

2–4 years of hands-on property tax experience (assessments, jurisdictions, filings, or related work)
Experience implementing SaaS or tax technology solutions for external customers
Advanced Excel skills (VLOOKUPs and Pivot Tables required) and data analysis capability
Comfort working with APIs, integrations, or technical data workflows
Translate customer needs into system configurations or documented requirements

Responsibilities

Lead customer onboarding and implementation for Avalara's property tax solutions
Be the primary implementation contact for complex or high-value customers
Transform customer property tax data for system configuration
Translate complex datasets into structured, usable formats that ensure accuracy
Support integrations and data workflows using Avalara tools and APIs
Identify implementation risks and data issues early and recommend practical solutions
Guide customers through testing, go-live, and early lifecycle stabilization
Gather and document customer feedback to surface product gaps and improvement opportunities
Partner with Product and Engineering to communicate customer needs and validate enhancements
Create clear, customer-facing implementation documentation
Manage multiple implementations simultaneously