Property Restoration Contents Manager

Paul Davis • Norcross, GA

106d • $16 - $22

About The Position

As a Contents Manager with Paul Davis, you will lead a team of hardworking individuals dedicated to serving others in your community, particularly those who have experienced disasters affecting their properties. You will take pride in your team's ability to complete projects on budget while ensuring an exceptional customer experience. Empathy and a sense of urgency are crucial as you communicate through modern technology to assist clients effectively. Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada, and we are committed to providing career opportunities that offer purpose and growth. Our team emphasizes customer service, dynamic decision-making, and leadership, ensuring that jobs are performed profitably while living our Vision, Mission, and Values.

Requirements

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to adapt to change
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Responsibilities

• Foster an environment of collaboration and teamwork within the division and company
• Self-managing and time management skills
• Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
• Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion
• Re-inspect job sites for quality control
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
• Manage projects and existing crews
• Supervise pack-outs and inventory/evaluation of items

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Paid time off
• Parental leave
• Vision insurance
• Leadership Development
• Monthly cross-training opportunities
• Flex schedule
• Paid training
• Referral program
• Great culture and team dynamic
• Hourly pay: $16.00 to $22.00/hour based on experience and certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Number of Employees: 1,001-5,000 employees