Property Preservation Specialist II - Remote

LoanCare

6h • Remote

About The Position

The Property Preservation Specialist II is responsible for handling all aspects of property preservation for LoanCare-serviced properties. This role ensures compliance with investor, agency, and state guidelines by coordinating preservation activities, monitoring property conditions, and resolving issues such as damages, violations, and evictions. At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: A culture that helps you thrive, with resources and support to fuel your growth. Flexibility to work remotely, while staying connected through virtual engagement. Opportunities to make a real impact in an industry that touches millions of lives. If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.

Requirements

• High School Diploma or equivalent.
• 2+ years’ work experience in real estate, default mortgage servicing, property preservation or home repair services.
• Familiarity with state-specific eviction laws and guidelines.
• Understanding of investor requirements for property preservation.
• Working knowledge of accepted business practices in the mortgage industry and/or strong understanding of the real estate closing and sale process.
• Strong analytical skills with excellent written and verbal communication abilities.
• Proficient in Microsoft Office, including Excel and Word.

Nice To Haves

• ICE - MSP (Mortgage Servicing Platform) experience

Responsibilities

• Manage property preservation orders for LoanCare-serviced properties.
• Request and review bids for property preservation and securing services.
• Monitor vacant, damaged, and lot-only properties to ensure vendors take corrective actions in line with agency and investor guidelines.
• Evaluate vendor requests for over-allowables to confirm accuracy and adequacy.
• Respond promptly to escalations and damage alerts from property preservation vendors.
• Collaborate with the Hazard Claims department to process and track damaged property claims.
• Work with city/county agencies, HOAs, and vendors to resolve violations.
• Collaborate with vendors and attorneys to ensure properties meet HUD conveyance standards, enabling timely HUD claim submission.
• Coordinate the eviction process for designated properties by working with foreclosure attorneys and clients to ensure timely vacancy.
• Prepare and maintain management reports on the status of REO properties, inspections, and property preservation as requested.
• Provide support to Property Preservation Specialists I.
• Coordinate “Cash for Keys” arrangements with occupants and vendors.
• Monitor intercom communications and update notes in LPS.
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Fidelity National Financial matching 401(k) and employee stock purchase plans
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Discounts on gym memberships, pet insurance, and employee purchasing programs
• Access to a tuition reimbursement program that supports your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees