Property Operations Assistant

Beacon Communities • Boston, MA

2d • $22 - $26

About The Position

The Property Operations Assistant is responsible for managing the administrative tasks for a large, complex community or group of communities. This employee supports the office and/or maintenance administrative duties of the organization. These duties include but are not limited to; service requests, preventive maintenance scheduling and follow-up, pest control management and scheduling, move in/out inspections, inspectional service department/boards of health coordination, project management and general administrative activities.

Requirements

• High School diploma or GED
• Proficiency in Microsoft Word, Excel and general customer service
• General interest electrical, plumbing, appliances, HVAC and/or carpentry
• Strong computer proficiencies required.
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
• Fluent in English.
• Strong oral and written communication skills.
• Highly organized and detail oriented.
• Ability to work in a fast-paced environment where priorities change daily.
• Deadline driven.
• Demonstrates strong initiative and high level of professionalism.
• Manual dexterity for competent use of office equipment.
• Ability to climb stairs and walk through the community.
• Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills, Communication.

Nice To Haves

• Basic proficiency with Yardi desirable.

Responsibilities

• Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests.
• Updates the various maintenance logs
• Provides Administrative support to Maintenance and Office when needed.
• Creates and delivers notices to residents for inspections, pest control and general maintenance work.
• Supports the preventive maintenance process and all other special projects.
• Manages maintenance follow up efforts with residents and vendors.
• Ensures that quality control standards are followed and consistently met.
• Assists with inventory management and general upkeep of the maintenance shop.
• Aids with the monitoring and tracking of Monthly Maintenance Safety Training.
• Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process.
• Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director.

Benefits

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees