Property Manager

Urban Land Co. • Jacksonville, FL

78d

About The Position

As a Property Manager on the Property Management team, you will be responsible for directing the team members on the assigned apartment community(ies), and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. This includes, but is not limited to, developing and executing property budgets, hiring and developing Performance Management team members, resident relations, property maintenance, rent collection, reporting, resident improvement activities and managing general leasing and renewal activities.

Requirements

• High school degree or equivalent required
• Bachelor’s degree in Property Management, Real Estate, Business Administration or a related field is preferred
• At least three (3) to five (5) years of related property management experience with multi-family/residential property is required
• At least one (1) year of experience leading a team is required
• Strong knowledge to adhere to applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures
• Financial analysis skills and ability to manage operations within the approved annual budget
• Detailed knowledge of the eviction process, and applicable state & federal laws
• Excellent interpersonal skills including strong verbal and written communication skills
• Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills
• Strong leadership skills and ability to develop, train, and motivate others

Nice To Haves

• A strong sense of responsibility, ownership, and accountability
• A positive, get the job done attitude

Responsibilities

• Leads, manages, and holds accountable (LMA), directs and develops assigned communities’ Performance Management, Sales and Service teams
• Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members
• Coordinate Performance Management functions for community renovations or new management accounts
• Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors
• Assist in the performance of due diligence for prospective acquisitions
• Serve as a hiring manager and participates in interviews, hiring decisions, onboarding and oversees direct team's performance including employee development
• Oversees marketing, leasing campaigns and renewal programs as directed by company standards
• Coordinates and manages the resolution of all resident related customer service issues
• Oversees property and resident files, general leasing and renewal activities, and rent collection
• Oversees the development of property operating budgets and strategic planning for assigned communities
• Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained
• Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the property
• Suggests all plans and promotions involving rent increases, lease terms, and concessions
• Reviews and approves submitted paperwork from field operations
• Create individual development plans for themselves and their respective team members
• Continuously recommend, develop and execute additional training for Performance Management team members
• Ensures compliance with property condition and quality standards
• Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements
• Works in conjunction with the Service Manager to implement and execute a preventative maintenance program
• Coordinate with construction, warranty, quality assurance and renovations departments to identify capital improvement projects for all apartments
• Performs other related duties as required and assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree