Property Manager

Uniland Development Corp • Town of Amherst, NY

22h • Hybrid

About The Position

The Property Manager is responsible for overseeing a designated portfolio of commercial, residential, and third-party managed properties. This role will ensure the highest standards of property maintenance, tenant satisfaction, and financial performance. The Property Manager role requires a proactive and detail-oriented individual with a proven track record in property management, leadership, and the ability to manage complex situations.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Real Estate, Business Administration, or a related field preferred.
• A minimum of three years of experience in commercial or residential property management, with demonstrated experience in budgeting, tenant relations, and facility operations preferred.
• Strong knowledge of building codes, local laws and regulations, and commercial real estate industry standards.
• Proficiency in using property management software and MS Office Suite.
• Familiarity with reading and interpreting blueprints, schematics, and technical manuals.
• Knowledge of safety standards and a commitment to maintaining a safe working environment.
• Skilled in contract negotiation, vendor management, and conflict resolution.
• Active listening skills to understand tenant needs and provide effective solutions.
• Excellent interpersonal skills, with the ability to interact effectively with tenants, vendors, and internal teams.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Demonstrated ability to manage budgets, timelines, and quality control measures effectively.

Nice To Haves

• OSHA certification, First Aid/CPR, or other relevant industry certifications (e.g. CPM, Fair Housing certification) preferred.

Responsibilities

• Oversees the day-to-day operations of assigned commercial and residential properties.
• Serves as the primary point of contact for tenants, promptly addressing inquiries, concerns, and service requests while fostering positive relationships to support retention and satisfaction.
• Administers lease agreements and ensures tenant or customer compliance with contract terms and obligations.
• Provides clear and accurate guidance on lease terms, renewals, and related inquiries from both internal teams and external stakeholders Manages all aspects of tenant move-ins and move-outs, including lease administration and property inspections.
• Coordinates property maintenance, repairs, and capital improvement projects, ensuring compliance with health, safety, and environmental regulations.
• Enforces lease terms and takes appropriate action in response to lease violations.
• Develops and manages annual property budgets, monitors expenses, and identifies cost-effective solutions.
• Ensures timely rent collections in coordination with the Lease Administration team, and manages delinquencies as needed.
• Monitors lease expirations and proactively manages renewals and potential vacancies in collaboration with Lease Administration, ensuring that all lease records are accurate and updated.
• Coordinates with the Property Operations Superintendent to manage relationships with third-party vendors and service providers, negotiating contracts and ensuring high-quality service delivery.
• Ensures all properties are in compliance with applicable local, state, and federal regulations, and provides regular performance reports to internal stakeholders.
• Oversees tenant and common area improvement projects in coordination with the Construction department.
• Implements and manages emergency protocols for tenants and properties, responding promptly to any urgent safety concerns.

Benefits

• Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution
• Company-sponsored (paid) Life Insurance and Long-Term Disability
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance
• Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Retirement planning through the Company’s 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees