Property Manager - Lake View

HHDC•Chicago, IL

About The Position

Under the direction of the Property Supervisor, the Property Manager is responsible for the overall operation of the properties assigned, and the day to day implementation of those policies, procedures and programs that will assure well-managed, well-maintained buildings within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the assigned properties a supportive environment for all residents, assuring the properties’ sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained buildings and grounds, managing the onsite staff and their duties, interacting with and supervising vendors. The Property Manager must relate well to people and is required to provide leadership in developing a community and in facilitating a staff that functions as a team and is cooperative with each other, the residents, and visitors to the properties. JOB DUTIES INCLUDE BUT NOT LIMITED TO: Maintaining the Physical Asset Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e. work orders, repairs, etc.) and ensure their timely completion. Approves rotating schedule of personnel for emergency maintenance. Conducts follow-up inspections of maintenance work and surveys resident satisfaction. Inspects site grounds and common hallways on a daily basis. Monitors and approves make-ready status of vacant apartments. Monitors/assists in yearly unit and site inspections. Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements. Evaluates maintenance operations to determine efficiencies or areas cost saving potential. Ensures any construction-related problems are corrected. Ensures emergencies are handled promptly and HHDC corporate staff are properly notified. Safety and Security Marketing and Leasing Resident and Community Relations Acts as a liaison and advocate on behalf of the residents to public and private agencies. Financial Reporting and Control Staff Management Performs other duties as assigned.

Requirements

High school diploma (minimum).
5+ years property management experience in a not-for-profit and/or real estate development, construction, or Property Management company required; must also have previous experience in managing affordable housing Section 8, Low-Income Housing Tax Credits (LIHTC) and or public housing.
Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state.
Must have to be able to obtain within 6 months of hire a UPCS Inspections Certification.
Knowledge of fair housing regulations.
Must have/obtain IREM Accredited Residential Manager (ARM) designation.
Excellent customer service skills with the ability to interact with a diverse group of personalities.
Computer literacy required; including working knowledge of MS Office Suite and property management software/systems preferred.
Basic math, strong attention to detail and high organizational skills are required.
Demonstrated strong time management and supervisory skills.
Must have excellent oral and written communication skills.
Excellent interpersonal communication skills, including the ability to inspire, motivate and lead staff.
Valid driver’s license, vehicle, insurance and good driving record.

Nice To Haves

College degree in Urban Planning, Business or related field preferred.
Computer literacy required; including working knowledge of MS Office Suite and property management software/systems preferred.

Responsibilities

Maintaining the Physical Asset
Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e. work orders, repairs, etc.) and ensure their timely completion.
Approves rotating schedule of personnel for emergency maintenance.
Conducts follow-up inspections of maintenance work and surveys resident satisfaction.
Inspects site grounds and common hallways on a daily basis.
Monitors and approves make-ready status of vacant apartments.
Monitors/assists in yearly unit and site inspections.
Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements.
Evaluates maintenance operations to determine efficiencies or areas cost saving potential.
Ensures any construction-related problems are corrected.
Ensures emergencies are handled promptly and HHDC corporate staff are properly notified.
Safety and Security
Marketing and Leasing
Resident and Community Relations
Acts as a liaison and advocate on behalf of the residents to public and private agencies.
Financial Reporting and Control
Staff Management
Performs other duties as assigned.