Property Manager - Peacock Commons

BILL WILSON CENTER•Santa Clara, CA

9d•$24 - $27•Onsite

About The Position

The Property Manager will live on site and be responsible for the successful management and oversight of a 26 unit affordable housing complex in Santa Clara. The complex serves formerly homeless young adults (singles and families) and works with various support agencies for referral of applicants. Responsible for the overall operation of the property and the day to day implementation of policies, procedures and programs. Ensures compliance with all applicable regulatory agencies and federal, state and local laws.

Requirements

High School diploma or GED required plus a minimum of 3 years of progressively increasing property management experience or equivalent education and experience.
Knowledge of affordable housing regulations, including but not limited to HUD, Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, HOME, CDBG, SHP, HCD, CHRP, CHFA, MHSA, and AHP.
Proficient computer skills in using the internet, email, Google Workspace, and Buildium or other Property Management software.
Experience working with culturally diverse youth required.
Knowledge of fair housing and tenant related laws.
Excellent interpersonal, organizational and communication skills; integrity; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities
Ability to analyze and prioritize complex situations, policies and procedures, laws and regulations and exercise good judgment in the course of completing required duties.
Regular attendance and punctuality are required.
Comprehend and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Computer skills such as word processing, spreadsheets, email management, internet navigation,and operating system navigation required.
Excellent communication skills required.
Driving is a requirement of the job (valid California driver's license with access to a personal vehicle that can be used for company business and current personal automobile insurance).
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.
Able to remain stationary for extended periods of time.
Ability to move around the property, office, and stairs.
Ability to move items up to 15lbs when necessary.

Nice To Haves

Bi-lingual English/Spanish speakers are highly desired.

Responsibilities

Implement affirmative fair marketing plan(s) for properties directly rented to residents
Maintain occupancy levels at targeted goals
Show properties to applicants; conduct applicant interviews; verify potential resident income and entrance criteria in keeping with the Resident Selection Criteria, Management Plan, Fair Housing Law, applicable loan agreements and regulatory agreements; maintain waiting lists; accept or reject applicants.
Prepare marketing/occupancy reports at regular intervals.
Make regular inspections of property to ensure it is well-maintained, that mechanical devices are in working order and that the environment is safe, clean and attractive.
Ensure units are ready for occupancy as they turnover in a timely manner.
Coordinate with the maintenance team to ensure compliance with property maintenance plans including current physical needs, preventative maintenance and longer-range capital improvements.
Coordinate with maintenance, housekeeping staff and outside vendors used for maintaining the property to ensure work completed in a safe and workmanlike manner.
May assist residence with reporting maintenance requests and reporting to Facilities Manager
Operate property in accordance with the approved management plan, applicable regulatory agreements and the approved operating budget for the period.
Prepare financial, occupancy and management reports such as rent rolls, demographics, housing retention, and vacancy or turn over reports as required
Maintain tenant records such as resident waitlist, leases, application and initial/annual income certification documentation, payment ledgers, notices and correspondence, etc.
Serve notices to tenants as required.
Collect and record rent, security deposits and other sums for tenant related charges.
Buildium data entry of tenant information, invoices, and other information
Assist in the development of property budgets and provide a variance report as requested.
Adhere to all accounting procedures and policies for the organization.
Complete income re-certifications and verifications to ensure income complies with HUD or other regulations
Process evictions alongside the Program Manager.
Responsible for program compliance with regulatory bodies such as: HUD, TCAC, HOME, CAL HFA, MHSA, etc.
Adhere to lease agreement just as the other tenants.
Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs.
Schedule and conduct annual property inspections or other inspections as may be deemed required by the Agency’s practice or by property lenders or others.
Recommend measures to improve the fiscal performance of the project, better serve the residents and/or preserve the physical integrity of the property.
Coordinate with Facilities Manager to support any vendors on site
Maintain property safety by reviewing camera footage as needed
Participate in agency Program Quality Improvement activities and initiatives
Participate in agency Safety initiatives and proactively report safety issues to management immediately
Handle crisis situations as they may arise. Contact first responders as needed.
Liaise with Site Services Supervisor as needed to meet tenant needs.
Coordinate with Facilities Staff on completing submitted work orders and turnover of vacant units in a timely manner.
Additional duties as assigned.