Property Manager - Multi-Site Operations

State of the Heart Recovery•Albuquerque, NM

11d

About The Position

At State of the Heart Recovery, the Property Manager plays a central role in maintaining the safe, stable, and functional environments that support our mission. This position oversees multiple organizational properties, including office locations, leased residential units, and transitional housing not associated with client treatment programs. The Property Manager ensures that all properties remain compliant, well maintained, and aligned with applicable requirements such as landlord-tenant law, Fair Housing standards, ADA accessibility expectations, OSHA principles, and internal organizational policy. The Property Manager conducts scheduled and unscheduled inspections, coordinates maintenance and repair activities, manages lease administration and rent collection, communicates with tenants and vendors, and maintains organized property documentation. Success in this role requires strong judgment, consistent follow through, and an ability to support diverse property needs in a behavioral-health and recovery-focused environment. State of the Heart Recovery provides essential services to the community, and the Property Manager ensures the physical environments that make this work possible remain safe, stable, and well maintained. This position supports the organization’s mission by protecting assets, ensuring quality housing and workspace conditions, and strengthening the operational foundation of a growing behavioral-health program. You will join a mission-driven team that values accountability, communication, and continuous improvement, with opportunities to shape property operations that directly support client recovery and organizational success.

Requirements

Three years of professional property management or real estate experience.
Knowledge of landlord-tenant law, Fair Housing standards, and property operations.
Experience overseeing multiple properties or a mixed residential and commercial portfolio.
Proficiency with Microsoft Office and property management systems.
Valid driver’s license and reliable transportation.
Strong communication, organization, and problem-solving abilities.
Ability to work independently and manage competing priorities.

Nice To Haves

Experience in nonprofit, transitional housing, or community-based housing preferred.
Experience in behavioral-health, addiction-recovery, or human-services environments preferred.

Responsibilities

Monitor the condition, safety, and compliance of all organizational properties.
Conduct scheduled and unscheduled property inspections and document findings.
Prepare, manage, and track leases and ensure adherence to landlord-tenant law and organizational requirements.
Collect rent, reconcile payments, and coordinate reporting with accounting staff.
Manage maintenance workflows, work orders, preventive maintenance schedules, and vendor service activities.
Maintain organized property files including leases, inspection reports, invoices, permits, and vendor agreements.
Ensure compliance with Fair Housing standards, ADA access expectations, and applicable building codes.
Support facility safety protocols appropriate for behavioral-health and transitional housing environments.
Assist with planning for renovations, acquisitions, improvements, and capital projects.
Monitor facilities for operational risks, needed repairs, or regulatory concerns and communicate timely updates to leadership.
Supervise maintenance staff or support personnel and ensure expectations are clearly communicated.
Respond to urgent facility issues such as leaks, hazards, alarms, or security concerns.
Perform other property-management duties to support organizational operations.