Property Manager

SATELLITE AFFORDABLE HOUSING ASSOCIATES • Oakland, CA

2d • $29 - $39 • Onsite

About The Position

This Property Manager position is responsible for the day-to-day operation of the properties and on-site staff. This includes serving as a mentor to assigned junior staff and working in concert with the Resident Services Coordinator in developing a supportive environment for all residents within the property. The Property Manager ensures the property is well-maintained within established operating and financial policies, as well as ensuring compliance with all regulatory agencies and investors. The Property Manager also provides support to other Managers within SAHA's portfolio and may also work on special projects as needed based on skill level and availability.
Location: This position will work at a SAHA property in Oakland, CA: Flicker Bird Homes

Requirements

• Minimum one year of supervisory experience is required. Relevant informal supervisory or leadership experience may satisfy this requirement.
• Critical thinking and problem solving skills required.
• Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.
• Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.
• Must be able to de-escalate and resolve conflict with residents and staff if needed.
• Ability to work effectively with individuals from a wide range of backgrounds and lived experiences.
• Strong verbal presentation skills with the ability to speak effectively before groups of residents and/or staff.
• Strong written communication skills with the ability to write routine reports and correspondence.
• Strong computer skills in MS Office (Excel, Word and Outlook).
• Ability to read and interpret documents such as Emergency Management Systems, including safety rules, operating maintenance instructions, and procedure manuals.
• Knowledge of landlord-tenant law and procedures with ability to comprehend HUD manuals and industry publications.
• Knowledge of building maintenance systems.
• High attention to detail and strong organizational skills with the ability to perform multiple functions simultaneously in a timely manner.
• Must be able to receive & follow through on verbal information/instructions over the phone, via e-mail and in person as supervisor & management is not on site.
• Must be able to be aware of the sounds made by emergency equipment and take appropriate action.
• Must be able to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak.
• Must have reliable means of transportation to travel between properties as necessary to carry out duties and responsibilities associated with position.
• This position requires initiative and follow-through on all tasks.
• Certified Occupancy Specialist (COS) and/or Certified Tax Credit Specialist depending on property and regulatory structure or attainment of within six (6) months of hire. SAHA will provided certification training.
• Ability to add, subtract, multiply and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent.
• Willingness to learn to prepare annual budgets is essential, training is provided.

Nice To Haves

• Affordable housing and/or property management experience is strongly preferred.
• Experience or knowledge of affordable housing programs is strongly preferred (e.g. Tax Credit, HUD, Section 8).
• Knowledge of Yardi desirable but not required.
• Experience in preparing budgets a plus.

Responsibilities

• Supervises and is responsible for the performance of all assigned property management staff.
• Works closely and in partnership with Resident Services counterpart to regularly communicate about property issues and events, and to problem solve resident issues and concerns.
• If applicable, serves as a mentor and advisor to the Assistant Property Manager, ensuring appropriate training and guidance so that they are able to either complete special projects and/or assume coverage in the absence of the Property Manager.
• Ensures the property is maintained physically to meet criteria set by SAHA and funders. Collaborates with on-site Maintenance staff and vendors to coordinate and ensure necessary work is performed.
• Prepares written recommendations for physical repairs and/or replacements, improvements, and supplies and submits them to the Property Supervisor as needed.
• Maintains occupancy based on the organization’s standard.
• Conducts all certification and recertification interviews as necessary per program regulation and organization policy. Ensures that all resident files (physical and digital) are maintained, accurate, and current.
• Ensures rent is collected by the 5th of each month for all tenants. Takes appropriate steps to solicit payments as described within the PM Policies and Procedures Manual.
• Reviews rent roll monthly to ensure accurate security deposits, rents, move-in dates, etc.
• Prepares and submits weekly and monthly reports for submission to the Property Supervisor.
• Reviews the property’s monthly income and expense statement and reports any potential problem areas to the Property Supervisor.
• Leads monthly tailgate safety meetings at the property and ensures Facilities receives sign-in sheets upon completion. Collaborates with Maintenance staff to address any safety-related follow-up items.
• Manages resident evictions in compliance with court orders and directives from legal counsel or Property Supervisor.
• Approves property invoices via PayScan system and corrects any allocation or coding errors as necessary.
• Participates in the property’s annual budgeting process by producing the initial draft property budget for review by the Property Supervisor.
• Convenes and chairs Town Hall Meetings in accordance with the organization's standards and requirements.
• Provides direct assistance and direction during after-hours emergencies, as needed.
• Provides support to other Property Managers and assists with special projects as needed.
• Performs additional duties as assigned by management.

Benefits

• SAHA is proud to offer our employees a comprehensive benefits package, including medical benefits, dental and vision coverage, 401(k) retirement plans, flexible savings accounts (FSA), family planning assistance, mental health support, life insurance, long-term disability (LTD) insurance, supplemental life insurance, identity theft and legal services, commuter benefits, time off accrual, paid holidays and work-life balance.
• This position comes with an on-site, employee unit at Flicker Bird in Oakland; this is a rent-free 2-bedroom apartment available to the selected Property Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees