Property Manager

Centricity • Bellingham, WA

13d • $80 - $85 • Onsite

About The Position

The Property Manager is responsible for effectively managing and coordinating day-to-day property management operations to maximize the successful operation of the property. The Property Manager maintains and enhances the performance and value of the property while providing a positive living and learning experience for residents living in the student housing apartment community.

Requirements

• Uphold the mission and values of the company to the highest level.
• Prioritize and delegate tasks using effective time management skills.
• Demonstrate above-average verbal and written communication skills.
• Be an effective leader who directs, supports, and encourages team members.
• Can effectively assess problems and implement innovative solutions.
• Strive to always deliver the highest standards of customer service and satisfaction.
• Possess exceptional conflict-resolution skills with the ability to remain calm under pressure.
• Possess a high level of organizational skills to ensure all aspects of the role are met.
• Bachelors Degree in a related field is highly preferred.
• A valid driver's license is required.
• Minimum of 4 years of previous residential rental community experience.
• Strong computer literacy and advanced proficiency using MS Office software.
• Previous experience utilizing property management software.

Nice To Haves

• Student housing is strongly preferred.

Responsibilities

• Initiates and manages all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.
• Build and coach teams, and communicate with important stakeholders like residents, guarantors, clients, and teammates at the home office.
• Develop and manage the annual budget, management plan, and marketing plan directly for primary property and oversee the process for other properties within their portfolio.
• Must analyze and produce monthly financials including variances from budget as well as cash management strategies.
• Ensures office is opened on schedule and that office and model apartments are maintained in a clean condition.
• Plan and execute the annual property turnover process and ensure operations remain compliant with company policies and procedures.
• Physically walks and inspects the property daily and checks on vacant apartments.
• Completes move-in/move-out inspections with residents.
• Ensures that market surveys are conducted regularly and that competition is shopped regularly.
• Demonstrates Campus Advantage leasing techniques to the leasing team and communicates expectations.
• Conducts on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics, in conjunction with the Maintenance Supervisor.
• Communicates policy and procedure changes with community team members.
• Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizes performance data, observation, and budgetary and other financial information and create solutions to those problems.
• Creates a clear realistic vision for the property and effectively communicates expectations and directions to the community team members.
• Keeps informed of industry, market, and seasonal trends to plan strategies to meet operational goals.
• Hold regular community team meetings to communicate goals, progress toward goals and expectations, and identify actions to achieve objectives.
• Monitors individual team members performance and provides timely and constructive feedback.
• Takes a hands-on approach to any necessary duties to ensure the job is completed.
• Follows through on resident problems to a satisfactory resolution and communicates problems to any necessary party to facilitate resolution.
• Supervises, trains and leads community team members to achieve the operational goals of the company and the property.
• Maintains an awareness of training resources available and encourages the development of team members.
• Sets and upholds high standards of honesty for self and team members.
• Performs other related duties as assigned by management.

Benefits

• This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.
• Housing discounts might be applicable.
• This position is eligible to participate in the company's benefits plan.
• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental leave
• Paid sick leave for all employees
• Summer Friday program for corporate positions
• EAP and LifeCare program for employee and family members
• Paid volunteer time
• Voting leave
• Foundations peer cohort onboarding and mentoring program
• Leadership conferences and workshops
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager