Property Manager

Fairlawn • Indianapolis, IN

11d

About The Position

We are seeking a highly motivated Property Manager to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve. The Property Manager role is accountable for the successful day-to-day operation at our Indianapolis North Portfolio. The overall objective of this role is to integrate all property functions and ensure that the property is operating at its best. The ideal candidate is a true leader who radiates positivity and is passionate about driving great property performance and superior customer service. Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,700 units and $850 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.

Requirements

• Have at least 5 years of people management experience
• 3+ years of property management experience required
• Strong customer service background
• Have a proven record of successfully leading teams
• High School diploma or GED (Bachelor’s Degree preferred)
• Must be able to obtain an Illinois Residential Agent License within 1 year of employment (Illinois Properties ONLY)
• Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Demonstrate superior attention to detail, high energy, and a positive attitude
• Have the ability to give and receive real-time feedback with a positive mindset
• Excellent written and verbal communication skills
• Ability to work independently and also to work closely with other team members
• Embody our core values: Be Kind, Be Flexible, Own It, and Always Improve
• A valid driver’s license and reliable transportation
• Serve as an emergency contact for the property
• Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
• Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties

Nice To Haves

• Have previous leasing or sales experience (Preferred)

Responsibilities

• Exemplify the core values of Be Kind, Be Flexible, Own It, and Always Improve
• Lead and manage on-site team members, holding them accountable for their assigned responsibilities
• Lead regularly scheduled meetings to report on both leading and key performance indicators for all communities and scattered site portfolios. Take action as necessary if goals are not being met
• Review and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessary
• Contribute to the preparation of annual operating and capital budgets. Monitor the progress of capital budget items, regularly reporting to the corporate office on the progress
• Inspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds. Conduct regular inspections of vacant units for market-ready condition. Audit leases, resident files, and move-in paperwork to ensure accuracy and completion
• Manage the renewals process, unit availability, listings content, and marketing channels
• Handle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing deposits
• Maintain good rapport with all prospective and current residents, vendors, and Fairlawn team members
• Have a thorough knowledge of lease terms, specifications, and policies
• Provide exceptional customer service and serve as an ambassador of the Fairlawn brand
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training!)
• Pivot, roll up your sleeves, and jump in where needed!

Benefits

• Competitive Pay. We are ready to invest in you!
• Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing
• Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
• 401(k) Retirement Plan with Match to invest in your future wealth and retirement
• Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
• Company events to promote team cohesion
• Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED