Property Manager

Veritas Investments • San Francisco, CA

46d

About The Position

GreenTree Property Management, a Veritas Investments company, is seeking experienced Building Manager to join our team!

POSITION SUMMARY: The Property Manager – Third Party is a hybrid operational role designed to support small and mid-size multifamily owners through hands-on building oversight, resident relations, vendor coordination, and day-to-day property operations. This position functions as the primary point of contact for owners, residents, and vendors, combining the field execution of a Building Manager with the operational accountability of a junior Property Manager. The role emphasizes responsiveness, cost control, unit turn execution, compliance, and owner communication while ensuring buildings are maintained to company standards and ownership objectives. Unlike traditional internal portfolio roles, this position requires a high-touch service mindset, strong follow-through, and the ability to manage multiple smaller assets with varying owner expectations.

Requirements

• Strong customer service and client-facing communication skills
• Excellent organization and time management with ability to manage a heavy, scattered-site workload
• High accountability and follow-through
• Strong problem-solving and vendor coordination abilities
• Ability to balance owner expectations with operational realities
• Basic financial acumen (budgets, expenses, cost control)
• Professional written communication suitable for third-party clients
• 1–3 years of property management, building management, or related multifamily experience preferred
• Experience with scattered-site portfolios strongly preferred
• High school diploma required; college degree preferred
• Valid California Driver’s License and reliable vehicle required
• Experience with Yardi or similar property management software preferred
• California Certified Resident Manager Certification (or willingness to obtain) preferred

Responsibilities

• Serve as the primary operational liaison between ownership, residents, vendors, and internal teams
• Provide regular updates to owners regarding vacancies, maintenance, expenses, and property performance
• Respond to owner inquiries promptly with professional, solutions-oriented communication
• Assist in implementing ownership business plans and operational priorities for each asset
• Support budgeting, cost tracking, and operational reporting with oversight from senior leadership
• Act as first point of contact for all property-related issues across assigned portfolio
• Conduct routine property inspections to ensure cleanliness, safety, and code compliance
• Manage work orders from submission through completion and verification
• Maintain strong key control and coordinate vendor access as needed
• Post required notices (24-hour notices, 3-day notices, etc.) in accordance with company policy and local regulations
• Process move-ins and move-outs in coordination with Leasing and Resident Services teams
• Greet new residents and perform a building orientation tour with upon move-in
• Ensure building security, common area standards, and operational consistency across all sites
• Coordinate maintenance requests, vendor dispatch, and service follow-ups
• Solicit and evaluate vendor bids for repairs and small projects
• Ensure unit turnovers including scope, scheduling, and completion timelines are handled through company centralized process
• Monitor vendor performance to ensure work is completed efficiently and to company standards
• Approve invoices and verify completion of work prior to payment processing
• Identify preventative maintenance needs and escalate capital items as appropriate
• Assist with expense tracking, invoice approvals, and cost control initiatives
• Support rent-ready pipeline management and vacancy turnaround timelines
• Coordinate with accounting on A/R, delinquencies, and operational documentation
• Contribute to revenue maximization through timely unit readiness and operational efficiency
• Provide data and reporting to senior leadership and ownership as required
• Monitor building violations and coordinate timely resolution
• Ensure properties operate in compliance with local housing, safety, and rent regulations
• Maintain accurate records in Yardi, Salesforce, HappyCo, and other company systems
• Support legal processes including notices, documentation, and coordination with Resident Services
• Represent management professionally during inspections, site visits, and owner walkthroughs
• Utilize company platforms including Yardi, Elise.AI, Salesforce, Smartsheet, HappyCo, and internal dashboards
• Maintain accurate work order, inspection, and turnover documentation
• Ensure real-time visibility into property operations and service requests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED