Property Manager (Residential/Lawrence, KS)

Westport Properties • Lawrence, KS

6d • $40,000 - $50,000 • Onsite

About The Position

Provide professional and exceptional customer service and property management services creating a positive and enjoyable environment for our residents and future residents Complying with all applicable federal, state, county and city regulations Working as a key teammate within our local team and helping to create a positive environment in which to work and provide great service to our residents or future residents Work with the Regional Maintenance Supervisor and maintenance teams holding team members accountable and recognizing achievements Coach and train team members as needed Creating and maintaining good working relationships and positive atmosphere with your key teammates in management and on the maintenance team Scheduling with the maintenance team for timely response to all work orders and follow up for completion and accuracy Schedule with Regional Maintenance Supervisor all unit turns and capital projects to be completed in a timely manner Completing daily required office procedures per company guidelines Submitting daily, weekly and quarterly reports Answering the phone exuding a positive attitude for leasing inquiries and tenant requests Create marketing plans to keep leasing traffic strong throughout the year Maximize property revenue by maximizing rents and income allowable in the market and keeping expenses within budget Show and sell units to prospective tenants with a positive attitude Creating a positive resident experience from application to move out Resolving residents concerns with class and dignity for a positive result Work with the maintenance team and ensure maintenance supplies and office supplies are adequate to resolve issues in a timely manner Maintaining the office/clubhouse/leasing area Walking the property daily - interior, exterior and common areas noting the work that needs completed and helping to pick up the property as walking around Organizing office to present a professional appearance Data entry to the property management software on a daily basis deposits, invoices, etc. Managing property management software for rent roll, marketing, etc. on a daily basis Assist in the preparation of the budget and monitor the property operations compared to budget Managing delinquencies daily and handling evictions in a timely manner Creating and maintaining positive vendor relationships along with the maintenance team Work with maintenance teammates to obtain bids for capital projects Negotiating contracts for maintenance and capital projects Monitoring vendor performance for maintenance and capital projects Able to work any location as needed by the team throughout Topeka or Lawrence Other tasks that are presented on a daily basis

Requirements

• Excellent phone and communication skills
• Excellent Customer Service
• Positive Attitude
• Willing to work as part of a high-performance team with productive communication with the team
• Email, Internet and Microsoft Office
• Knowledge of property management software
• Ability to walk the property including stairs
• Fluent in English
• Willingness to learn and follow company guidelines

Nice To Haves

• Fluent in Spanish is a plus.

Responsibilities

• Provide professional and exceptional customer service and property management services creating a positive and enjoyable environment for our residents and future residents
• Complying with all applicable federal, state, county and city regulations
• Working as a key teammate within our local team and helping to create a positive environment in which to work and provide great service to our residents or future residents
• Work with the Regional Maintenance Supervisor and maintenance teams holding team members accountable and recognizing achievements
• Coach and train team members as needed
• Creating and maintaining good working relationships and positive atmosphere with your key teammates in management and on the maintenance team
• Scheduling with the maintenance team for timely response to all work orders and follow up for completion and accuracy
• Schedule with Regional Maintenance Supervisor all unit turns and capital projects to be completed in a timely manner
• Completing daily required office procedures per company guidelines
• Submitting daily, weekly and quarterly reports
• Answering the phone exuding a positive attitude for leasing inquiries and tenant requests
• Create marketing plans to keep leasing traffic strong throughout the year
• Maximize property revenue by maximizing rents and income allowable in the market and keeping expenses within budget
• Show and sell units to prospective tenants with a positive attitude
• Creating a positive resident experience from application to move out
• Resolving residents concerns with class and dignity for a positive result
• Work with the maintenance team and ensure maintenance supplies and office supplies are adequate to resolve issues in a timely manner
• Maintaining the office/clubhouse/leasing area
• Walking the property daily - interior, exterior and common areas noting the work that needs completed and helping to pick up the property as walking around
• Organizing office to present a professional appearance
• Data entry to the property management software on a daily basis deposits, invoices, etc.
• Managing property management software for rent roll, marketing, etc. on a daily basis
• Assist in the preparation of the budget and monitor the property operations compared to budget
• Managing delinquencies daily and handling evictions in a timely manner
• Creating and maintaining positive vendor relationships along with the maintenance team
• Work with maintenance teammates to obtain bids for capital projects
• Negotiating contracts for maintenance and capital projects
• Monitoring vendor performance for maintenance and capital projects
• Able to work any location as needed by the team throughout Topeka or Lawrence
• Other tasks that are presented on a daily basis

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits: Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees