Property Manager - Kent Gardens

Mercy Housing•San Lorenzo, CA

32d•$32 - $34•Onsite

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. This position will lead operations at Kent Gardens. We encourage candidates with lived experience to apply. This is an on-site position. PAY: $32.12-34.00

Requirements

High school diploma or equivalent.
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
Experience being accountable for financials.
Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Comprehend and communicate in the English language both orally and in writing.
Legally operate a motor vehicle (valid driver's license).
Proficient with Microsoft Office.

Nice To Haves

Professional certification in property or affordable housing management.
Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Responsibilities

Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks.
Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies.
Maximizes allowable rents within the guidelines of applicable regulatory programs.
Manages property operations within approved budget parameters and identifies opportunities for cost savings.
Regularly reviews and controls property expenses to align with budget goals.
Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
Other duties as assigned.

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options