Property Manager
About The Position
As a Property Manager, you will oversee the day-to-day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities will include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This specific position offers a unique opportunity to make a positive impact on the lives of our residents while driving the success and growth of our portfolio. On a scale of 1 to 10, we strive for an 11!
Requirements
- 3+ years of experience in managing multifamily properties.
- Proficiency in using Yardi Voyager is required, and experience with other property management software including CRM IQ, RentCafe, and HappyCo is a plus.
- Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams.
- Strong knowledge of local, state, and federal Fair Housing and other housing laws.
- High school diploma or equivalent (GED) is required.
- Must hold and maintain a valid driver's license and have reliable transportation.
- Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
- Must be able to work in-person on premises. This role is not eligible for remote work.
Nice To Haves
- Being bilingual in English and Spanish is a plus.
Responsibilities
- Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
- Review and approve lease applications, ensuring compliance with company policies and standards.
- Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
- Stay informed about current market conditions and competition to optimize property performance.
- Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
- Provide exceptional customer service to residents, promptly addressing any issues or concerns.
- Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
- Manage positive relationships with vendors and negotiate contracts.
- Coordinate resident activities and communication, including monthly newsletters and community events.
- Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
- Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
- Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication.
- Conduct regular property inspections to maintain curb appeal and address maintenance needs.
- Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
- Assist other properties, if needed, to support overall operational goals.
- Fulfill any other duties as assigned by management based on business needs.
Benefits
- Medical, dental, and vision insurance coverages.
- Health savings account.
- 401(k) with a 4% company match.
- 30% Employee Rental Discount based on availability.
- Mileage Stipend or reimbursement for travelling positions.
- Education Reimbursement program.
- Paid Time Off – Vacation, Sick, Paid Holidays, Birthday Holiday, Service Day, and Health & Wellness Day.
- Exciting growth and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
