Property Manager

Kforce • Boston, MA

29d

About The Position

The Property Manager (PM) provides property management support, handling tenant inquiries, project coordination for all tenant events, assisting the Senior Property Manager with a variety of tasks, and providing superior customer service to our clients (owners, lenders, and tenants). The PM is the face of the company to our tenants and provides them with a seamless, engaging, and compelling customer experience that increases tenant retention and drives property and overall portfolio value.

Requirements

• Bachelor's degree preferred; Equivalent experience considered
• 4+ years of experience in property management, project management, executive support, or administrative roles; Commercial real estate or professional services industry preferred
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Experience with commercial real estate software (Yardi, Salesforce, etc. a plus)
• Resourceful problem-solver with a proactive, hands-on approach

Responsibilities

• Manage and support the tenants in the portfolio by proactively anticipating the needs, expectations, and obligations according to the tenant lease terms
• Work cross functionally with all teams to support our tenants including, but not limited to, prioritizing, and responding to tenant work order requests, complaints, or concerns and coordinating timely responses
• Stay abreast of tenant space needs, and updates or changes to the space, and potential for early termination notifications
• Engage tenants and maintain positive relationships with tenants through various communication activities such as: the creation of new tenant welcome packages, social media channels, quarterly tenant newsletters, and community event information
• Monitor and track major tenant milestones to engage, and connect with, the tenant to drive retention
• Perform financial functions such as aiding in the preparation of budgets, invoice review and approval, accruals, reforecast and reporting budget variances, and executing accurate and timely tenant billing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Number of Employees: 1,001-5,000 employees