Property Manager

People's Self-Help Housing•Paso Robles, CA

just now

About The Position

People’s Self-Help Housing (PSHH) is currently seeking an experienced property manager to oversee a 68-unit Tax Credit hybrid (LIHTC/USDA) property, providing housing for farmworkers and low-income families. The ideal candidate will have strong experience in affordable housing management and a passion for working with tenants in hopes of creating a strong community. With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources. This is a full-time position (40 hours/week). Part of this position’s compensation includes a 3-bedroom apartment unit at Mariposa Townhomes. Salary DOE, with a very competitive benefit package including: Employer-paid medical/dental/vision, LTD/STD Pension Plan Paid Vacation, Holidays and Sick Time Employer investment in professional education and employee wellness An excellent supportive staff and work environment.

Requirements

Being bilingual in Spanish and English is required.
General computer literacy
Proficiency in Microsoft Office, especially in Word and Excel
Strong verbal and written communication skills
Ability to work with people of all cultures and economic status
Ability to provide professional and courteous customer service
Works collaboratively in a team environment
Ability to prioritize, multitask and meet deadlines autonomously
Experience working in an office environment and using office equipment
Experience in affordable housing property management highly desired
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
Light lifting (up to 20 pounds), walking, bending, and squatting for short periods of time.

Responsibilities

All duties related to processing tenant applications, including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining a waiting list, showing apartments, and reviewing lease contracts with tenants.
All duties related to processing tenant applications
Annually re-certify tenants by the effective date
Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed
Attend training classes and seminars to stay current with appropriate property-required certification
Maintain tenant and unit files in accordance with regulations
Perform move-out inspections with the maintenance manager.
Ensure settlement statements and other parts of the move-out process are completed accurately and timely
Maintain accurate information on vacancies and the make-ready process
Arrange for re-keying of door locks
Process repairs quickly to ensure the unit can be re-rented as soon as possible
Assist with periodic inspections
Perform move-in inspections with tenants
Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
Ensure work orders are prioritized and completed according to policy
Track preventive maintenance and process purchase requests and approval forms
Check community areas and shared spaces for cleanliness and safety on a daily basis
Maintain control of keys for apartments and common areas
Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
Assist tenants in organizing regular cultural and national celebrations
Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
Reinforcing lease, addendums, house rules with proper notices and meetings
Perform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
Perform move-out inspections in coordination with the portfolio manager and/or facilities/maintenance manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
Assist with periodic inspections
Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit, and other rules with tenants. Accept and refund deposits for appropriate use of community space
Work with the Health and Community Services Department, the Portfolio Manager, and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services
Maintain control of keys for apartments and common areas. Assist tenants with lockouts
Assist tenants in organizing typical cultural and national celebrations
Help with budget overview, work on early stages of budget development
Ensure variance reporting is completed monthly for each property
Collect rents according to policy and ensure benchmarks are met
Ensure leasing procedures are followed and occupancy levels are at standards
Process security deposit refunds in a timely manner
Process accounts payable on a weekly basis
Work within the approved operating budget
Collect rents, post to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and in a timely manner. If applicable, collect laundry money, roll it, and deposit on a regular basis
Process accounts payable on a weekly basis
Attend appropriate training classes and seminars to stay current with appropriate property-required certification
Prepare various weekly and monthly reports as required
Work within the approved operating budget
Other duties as assigned
Travel to other sites as needed
Provide coverage for above duties while property managers are on leave
Assist with special projects on teams of property managers