Property Manager

Align Properties LLC•Madison, WI

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About The Position

The purpose of this job description is to communicate the responsibilities and duties associated with the position of MANAGER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Our company emphasizes a TEAM APPROACH and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. JOB BRIEF: The MANAGER is totally accountable for all property operations. The purpose of the MANAGER is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the property supervisor and property owner. These objectives will include maximizing occupancy levels and property values. In addition, the MANAGER will train the assistant manager to assume all duties of the MANAGER in the event of the MANAGER’S absence.

Responsibilities

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
In conjunction with the district supervisor, the manager will assist in formulation of budgets for each upcoming calendar year.
The manager is responsible for staying within the established budget guidelines throughout the year.
The manager must accurately control expenses and income according to budget and policy guidelines.
Also, the manager is responsible for petty cash and the safeguarding of property funds.
Ensures that all rents are collected when due, and posted in a timely manner.
Makes sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
Manager is responsible for approving and submitting all invoices to corporate office for payment.
Hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property.
This includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and carrying out all personnel related matters according to Federal, State, Local and Company guidelines.
Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
Ensures that lease files are complete and that completion of leases is being executed properly.
Responsible for office opening on schedule, condition of office and model apartments.
Attends scheduled corporate management meetings, usually held at the corporate office.
Maintains records on all aspects of management activity on a daily, weekly and monthly basis.
Submits required reports to corporate office on a weekly and monthly basis.
Accesses, inputs and retrieves information from the computer.
Possesses skill in using standard office equipment, including telephone, fax machines and photocopying equipment.
Ensure legal documents are handled properly.
Maintain positive customer service attitude.
Periodic inspection with residents of move-in/move-outs.
Review all notices to vacate to determine the cause of the move-out.
Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
Physically walk and inspect property on a regular basis; check on vacant apartments.
Updates board indicating vacancy status on a daily basis.
Coordinates with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.
Monitor and schedule all maintenance activities.
Account for all maintenance related projects and ensure that each is carried out in a safe and timely manner.
Conduct market surveys monthly and provide trend report information.
Shop competition and be aware of neighborhood market conditions.
Welcome and show property to prospective new residents.
Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
Reports all liability and property incidents to the corporate office immediately.
Ensures that all workers' compensation claims are reported and proper paperwork is completed.
Manager will complete any pertinent safety checklists with maintenance staff.