Property Manager-Tampa Bay Area

TLR Group•Tampa, FL

12d

About The Position

The Property Manager is responsible for proactively and effectively managing the property and team to execute activities that achieve the property and company goals. These goals are accomplished by managing the office and maintenance teams to ensure that the community is running efficiently in all aspects for residents, prospects, staff, and the company. All activities from service orders to leasing and retention are completed under the oversight of the Property Manager.

Requirements

High school diploma or equivalent is required. Higher level of education preferred
A minimum of 3 years of related property management experience required
Excellent interpersonal communication skills, including the ability to lead a team
Excellent verbal and written communication skills
Professional level math skills including the ability to calculate pro-rations, bank deposits, post/reverse charges, audit ledgers, post payments, generate renewal offers, time keeping records, etc.
Ability to review, understand, generate financial reports
A comprehensive understanding of marketing techniques and budgeting required
Able to multitask and meet deadlines and work in a team environment
Must be able to tour the property with prospects
Must be able to work a flexible schedule, including weekend shifts (varies per property)
Proficiency working with standard office equipment and software including computer, MS Office suite (Excel, Word, Outlook), etc.
Entrata or comparable property management software proficiency required
Must have reliable transportation in order to conduct market surveys, make bank deposits, attend training/meetings, visit area business / deliver marketing materials, procure supplies for community functions, etc.

Nice To Haves

CAM (Certified Apartment Manager) certification preferred

Responsibilities

Operate the property efficiently in compliance with company guidelines in order to achieve maximum return on investment (ROI) for the property owner
Mange the vacancy rate ensuring it is as low as possible
Oversee the rent collection process to keep collections at the highest rate
Execute job duties to ensure the occupancy meets company and community targets
Ensures all guidelines are followed for purchasing supplies, maintaining expenses within budget, and obtaining bids on appropriate property projects, etc.
Manage all property staff including ongoing training, motivation, performance evaluation and coaching, counseling and/or terminations under the direction of the Head of Operations
Ensure that all employees receive adequate training which includes company policies and procedures, legal compliance, safety, and other related topics
Prepares payroll/timecard reports- review, verify, and approve all staff timesheets on a daily basis
Manage the property office activities and staff including leasing apartments and marketing
Ensure that all sales techniques and methods that are required by the company are being used effectively and in a legal and professional manner
Prepares or supervises the timely and accurate preparation of all required management and accounting reports and forms, including daily bank deposits, monthly collection reporting, delinquency reports, accounts payable, statement of deposit accounts, human resources fans, safety reporting, and monthly market surveys
Plans, coordinates, and participates in resident retention functions
Maintain and utilize a supervisory level of knowledge of common property management business practices to ensure effective implementation of plans and strategies to ensure timely corporate reporting including Company policies and procedures, market data, systems reporting tools, general accounting processes, legal compliance including Fair Housing, OSHA, etc.
Oversees the maintenance and physical operation of the property through the utilization of the Maintenance Supervisor and staff
Perform regular, physical inspections of the property including vacant and make ready apartments, and follows up with the Maintenance Supervisor to ensure that work has been completed to company standards
Ensures property and staff always maintain a safe work environment for residents and staff including compliance with legal guidelines and company standards
Effectively execute company safety programs at all times.
Communicates effectively to ensure property goals are being achieved
Meets with residents regularly to address any rent delinquencies or resolve issues related to a residents occupancy
Communicates regularly with the Head of Operations and business partners to update them on property issues, events, and overall property performance
Model a high level of customer service and ensure all employees display and courteous and helpful attitude towards residents, co-workers, and all visitors to the community
Perform daily reviews of service requests to ensure timely completion and adherence to legal time restraints
Practice and promote a strong team environment
Follow and demonstrate company policies, procedures, and best practices, as both an individual and team leader
Perform other duties as assigned