Property Manager

Aston Carter•East Lyme, CT

7d•$31 - $31•Onsite

About The Position

A mission-driven organization seeks an experienced Property Manager to oversee two residential affordable housing communities in Southeastern Connecticut, totaling approximately 125+ units. This role ensures operational excellence in leasing, resident relations, compliance, maintenance coordination, financial oversight, and supervision of on-site personnel and vendors.

Requirements

3-5 years of property management experience, preferably with Low-Income Housing Tax Credit properties.
High attention to detail and organizational skills.
Proficiency in Microsoft Office, particularly Excel.
Clear written and verbal communication skills.
Strong interpersonal skills with the ability to build trust and rapport.
Excellent organizational, multitasking, and problem-solving abilities.
Ability to thrive in a fast-paced, compliance-driven environment.

Nice To Haves

Bilingual Spanish proficiency is highly desirable.
Experience with affordable housing and LIHTC is strongly preferred.

Responsibilities

Drive strong occupancy through proactive marketing and leasing strategies.
Manage and maintain compliant waiting lists.
Screen applicants, process approvals, and coordinate move-ins.
Prepare leases and all required move-in documentation.
Conduct annual and interim income certifications in accordance with LIHTC guidelines.
Collect rent and security deposits while tracking delinquencies.
Enforce lease terms and community policies consistently.
Address resident inquiries and concerns professionally and promptly.
Communicate effectively with a diverse resident population, including Spanish-speaking households.
Partner with maintenance staff to coordinate routine and emergency repairs.
Perform regular property inspections to ensure safety and quality standards.
Respond to after-hours maintenance needs as required.
Manage vendor relationships and service contracts.
Coordinate capital improvements and property upgrades within approved budgets.
Supervise on-site personnel and coordinate third-party service providers.
Order operational supplies and equipment.
Coordinate utility setup and transfers for residents.
Track occupancy trends, lease expirations, and key performance metrics.
Support rent collection and expense monitoring.
Prepare annual operating budgets and review monthly financial reports.
Investigate budget variances and assist with corrective action planning.
Support eviction activity in collaboration with internal teams and legal partners.
Ensure continued compliance with LIHTC regulations and internal policies.
Maintain accurate digital tenant, compliance, and operational files.
Utilize cloud-based document management systems for efficient operations.