Property Manager- Wiley Bates (Sr. Community) Annapolis, MD.

Enterprise Community Partners • Annapolis, MD

289d • $62,000 - $67,000

About The Position

The Property Manager at Wiley Bates in Annapolis, MD provides leadership, direction, and oversight of overall operations for the property, ensuring a safe and attractive living environment for residents and a great place to work for associates. The role focuses on exceptional quality and service, sustained resident satisfaction, associate engagement, operational efficiency, and strong financial results. The manager will be part of a diverse, committed team making a difference every day, empowered to drive systems change and advance racial equity.

Requirements

• Minimum three years property management experience or management experience in a related field, at least two years in a supervisory role preferred.
• High School Diploma or G.E.D.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program.
• Demonstrated experience and solid track record in marketing and leasing.
• Strong financial acumen; ability to understand basic financial statements and manage expenses and revenue within budgets.
• Ability to lead, direct, and motivate others.
• Ability to work in a fast-paced environment with strong organizational skills.
• Strong verbal and written communication skills.
• Ability to apply reason, logic, and advanced problem-solving skills.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel.
• Excellent interpersonal skills and strong customer service orientation.

Responsibilities

• Demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
• Attract, retain, coach, motivate and lead a high-performance team; hold the team accountable for meeting all mission, quality, safety and other performance standards.
• Oversee operations, marketing, financial management and maintenance of the assigned property.
• Continuously monitor the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive.
• Develop the community's annual operating budget and maintenance plans; monitor expenses, revenues and financial metrics.
• Interact routinely with residents; communicate effectively, appropriately, and courteously with residents, associates, management and guests.
• Implement and monitor compliance with Enterprise Residential's policies and procedures and external regulatory requirements.
• Lead and direct sales and marketing activities to achieve occupancy goals.
• Ensure strict compliance with the Fair Housing Act; manage lease renewal process.
• Collect rents, monitor and manage delinquencies and collections.
• Implement and monitor safety protocols; promote a culture of safety.
• Prepare, monitor, and distribute reports on operational and financial data.
• Participate in and attend all required training sessions.
• Identify succession candidates and implement career development plans for property level associates.
• Support other communities as assigned by management.

Benefits

• Dental, health, and vision care plans.
• Family-building benefits, including fertility, adoption, surrogacy support, and gender-affirming care.
• Flexible work arrangements.
• Health advocacy, EAP, and mental health benefits.
• Financial education and wellness programs.
• Auto-enrollment in the company's 401(k) plan with employer matching contributions.
• Learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED