Property Manager, Single-Family Home Portfolio
About The Position
Atrium has experienced tremendous growth and we are seeking an exceptional Property Manager to manage a growing portfolio of single-family and boutique housing properties. The Property Manager reports directly to the Area Manager, and will have a strong focus on building and maintaining relationships with residents, owners and vendors, and working with our Business Development team in developing strategies to expand our client base. This position will be based out of our Orlando headquarters located at 201 S. Bumby Ave, Orlando, FL 32803. Local travel throughout the Orlando portfolio area is required. Join us at Atrium, headquartered in the heart of Orlando’s vibrant Milk District, as we celebrate 11 years of rewarding hard work!
Requirements
- Minimum 3 - 5 years of experience in a management or leadership role (Property Manager, Assistant Property Manager, or Leasing experience preferred)
- Reliable transportation and valid Florida Driver License
- Experience: An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections.
- The proven ability to provide excellent customer service resulting in resident retention.
- Soft Skills: Highly organized with excellent time management skills.
- Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
- Tech Skills: Computer savvy (Office/Google Workspace).
- Mindset: Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable.
- Team oriented but able to work independently.
Nice To Haves
- Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
- Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!
Responsibilities
- Support and participate in fulfilling customer service and leasing standards
- Maintain accurate resident and property records
- Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
- Assists in preparing all paperwork specific to new and renewal lease agreements
- Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
- Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
- Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis
- Leads the maintenance and management of budgeted occupancy, collections, and expenses
- Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
- Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
- Comprehends legal documents and able to carry out related rent collections and lease management.
- Completes financial records, budgets, and other fiscal reporting.
Benefits
- Health, Dental and Vision Insurance
- PTO and Paid Holidays
- Life Insurance and Short-Term Disability Provided
- 401K
- FSA and DSA
- Flexible Schedule
- Fun company and community events throughout the year!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
