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The position involves generating revenue for the community and handling resident relations. The individual will ensure the property is rented to its fullest capacity and maintain the community's appearance by noting and completing repairs in a timely manner. Regular inspections and tours of the community are required. Strong knowledge of building infrastructure is essential, along with best-in-class customer service skills. The role also includes utilizing marketing strategies to secure traffic, confirming the effectiveness of leasing staff techniques, and ensuring timely collection of deposits and rental payments. The individual will address resident complaints and develop retention programs to enhance resident satisfaction. Consistent enforcement of community and company policies is expected.