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The position involves generating revenue for the community and managing resident relations. The individual will ensure the property is rented to its fullest capacity and maintain the community's appearance by noting and completing repairs in a timely manner. Regular inspections and tours of the community are required. Strong knowledge of building infrastructure and best-in-class customer service skills are essential. The role also includes utilizing marketing strategies to secure traffic, confirming the effectiveness of leasing staff techniques, and ensuring timely collection of deposits and rental payments. The individual will handle resident complaints and develop retention programs while enforcing community and company policies.