Property Manager (onsite)

Groma-posted 2 months ago

Full-time • Mid Level

Boston, MA

11-50 employees

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Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.

Oversee day-to-day operations of our Modern Urban Rental Portfolio
Ensure that the property is maintained to the highest standard and in compliance with all relevant regulations and codes
Conduct regular property inspections to identify maintenance issues and ensure that they are addressed promptly
Provide emergency service coordination and generate incident reports
Maintain a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident service requests
Collaborate with other Property Operations team members, including maintenance technicians and associates, daily to perform all responsibilities
Work closely with the Regional Director of Property Operations to monitor regulatory compliance and company policies and procedures related to property management and ensure that all associates are familiar with and understand them
Develop and maintain relationships with local vendors and contractors
Bid out property services to vendors for competitive pricing
Review, understand, analyze, and make recommendations for vendor contracts to Regional Director
Handle resident inquiries and concerns in a professional and timely manner
Market the property to prospective residents and coordinate leasing efforts
Manage resident onboarding, offboarding, and evictions
Manage the property budget and ensure that all expenses are within the allocated budget
Prepare detailed operating reports on a weekly, monthly, and annual cadence
Report on delinquency and unpaid balances for the property and organize collections efforts on past residents

3-4 years of experience in property management
High School Diploma/GED
Strong leadership, management, and computer skills
Excellent communication and interpersonal skills
Knowledge of relevant laws and regulations related to property management, including fair housing laws
Ability to work independently and as part of a team
Availability to work evenings and weekends as needed
Diligent and efficient documentation and task management skills
This position requires up to 20% travel within Massachusetts

5% 401k match
Fully covered insurance premiums for dental, health, and vision plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Generous paid time off policy including vacation, holiday, sick time, and parental leave
13 official company holidays
1 floating holiday

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Property Manager (onsite)

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