Property Manager (On-Site) - 227 Bay, 990 Pacific

Chinatown Community Development Center • San Francisco, CA

213d • $69,811 - $73,485

About The Position

The on-site Property Manager oversees all aspects of the designated property's daily operations, ensuring safe living conditions for residents and a positive work environment for staff. S/he is responsible for ensuring the building(s) comply with funding agency regulations. The position requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations. S/he must understand and be sensitive to the issues that face low-income residents in public housing and practice sound personnel and building management practices.

Requirements

• Three (3) years' experience in affordable residential property management
• Three (3) years prior supervisory experience
• Knowledge of affordable housing programs (i.e. HUD, Tax Credit, Section 8, MOH)
• Basic knowledge of landlord tenant issues and conflict resolution
• Knowledge of Fair Housing, ADA, and 504 compliance related issues
• Ability to interact with government agencies, other service providers, and the community
• High School diploma or GED equivalent
• Excellent administrative, organizational and written/verbal communication skills
• Sensitivity to issues facing homeless, disabled, elderly, family and other diverse population
• Familiarity with the neighborhood of the work site
• Knowledge of specific machinery and/or technology

Nice To Haves

• Familiarity with diverse neighborhoods
• BA/BS Degree or equivalent in a related field
• Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS), California Certified Residential Manager (CCRM) or other equivalent designations
• Bilingual in English and Chinese or Spanish or Russian

Responsibilities

• Oversee all aspects of the building(s)' daily operations, ensuring safe living conditions for residents
• Responsible for enforcing lease agreement and house rules
• Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies
• Create/manage files for all residents and maintain coordination of applicant referrals with San Francisco Housing Authority
• Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies' procedure
• Complete annual income re-certifications and perform annual unit inspections
• Complete all regular reports including monthly vacancy report, project status report (PSR), monthly statistical report and other additional reports from regulatory agencies and investors
• Collect rents and security deposits, and make bank deposits
• Monitor site budget and report variances to Supervisor
• Attend resident meeting and make property management related announcement
• Participate in rehab/construction/ relocation team meeting
• Perform nightly security check on building floors (approximately 30 minutes per day) and lock up common areas as needed/or in the case of an emergency
• Separate recyclables, compostable, and landfill trash when needed
• Respond to and handle all building emergencies during on-call shifts: flood, fire, electricity outage, serious injury, medical emergency
• Respond to all telephone calls; otherwise, return calls as soon as possible
• Reside in resident manager unit and stay every night while on duty
• Clean building entrance, hallway, and community areas when needed
• Orient new residents to building site, policies and programs
• Respond to staff or resident grievances and provide problem resolution assistance
• Meet with on-site Resident Services Coordinator(s) weekly to review resident case(s)
• Forward any reasonable accommodation request and fair housing complaints in a timely fashion to 504 Coordinator
• Prepare tenant files for eviction procedures
• Attend Monthly resident meetings
• Conduct daily building walk-through with the Maintenance Staff
• Report regularly to Supervisor on status of building's physical condition, program, staff and residents
• Report incident/injury that occur on or around the property
• Follow the organization's and Property Management policies and procedures, including safe work practices
• Attend bi-monthly safety committee meeting
• Contribute to a safe and pleasant working environment
• Supervise, train and oversee the work of all staff supervised
• Train and supervise staff in building and emergency procedures, resident rules, and record keeping
• Develop, monitor, and maintain the building(s)' budget(s)
• Write and conduct performance reviews for staff supervised
• Develop annual work goals for staff supervised
• Recruit, interview, and hire supervised position vacancies
• Ensure staff know and follow safe work practices and policies
• Develop, monitor, and maintain the property budget
• Ability to explain negative variances on monthly income statements
• Process, Code and Approve Accounts Payable
• Oversee and reconcile petty cash
• Oversee expenditures for resident functions
• Embody organization values (respect & compassion, empowerment, teamwork)
• Contribute to a safe, sanitary and pleasant work environment
• Follow policies, procedures, and safe work practices

Benefits

• Comprehensive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED