Property Manager - Market Rate

EVERGREEN REAL ESTATE SERVICES LLC•Bellwood, IL

2d•$60,000 - $65,000

About The Position

The Property Manager – Market Rate leads the daily operations and performance of one or more apartment communities. This role oversees leasing, financials, resident satisfaction, maintenance, and vendor partnerships, ensuring full compliance with company standards and housing regulations. Focused on team leadership, retention, and NOI growth, the Property Manager plays a key role in creating a high-quality, service-driven living experience while driving operational and financial success.

Requirements

High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
3+ years in property management; 1+ year in a supervisory role.
Must obtain Illinois Leasing Agent License within 120 days; valid driver’s license and insured personal vehicle required.
Proficient in Microsoft Office; experience with OneSite or similar software preferred.
Able to work occasional evenings/weekends and respond to emergencies.
Regularly walk the property, including stairs, rooftops, basements, and mechanical areas; occasionally lift up to 25 pounds.
Leadership – Motivates and supports teams effectively.
Service Orientation – Ensures a positive, responsive resident experience.
Operational Execution – Manages leasing, operations, and maintenance efficiently.
Communication – Handles conflict, decisions, and feedback with professionalism.
Organization – Balances priorities and maintains thorough, compliant records.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
To perform this job successfully, an individual should have knowledge of: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Presentation software (PowerPoint).
Leasing Agent License or Sales/Broker Certified Occupancy Specialist and/or Tax Credit Certification (if TC property)
ARM or CAM (Certified Apartment Manager) or equivalent
Valid Drivers License and current auto insurance
Familiar with and be able to utilize all facets of the One-Site software.
Constant need to complete forms; understand and implement compliance regulations; read and review reports and a wide variety of correspondence
Ability to communicate with residents (handle concerns, complaints and issues); vendors; owners; and staff being supervised
Ability to inspect property, grounds and apartments
Must be able to work in a fast-paced, multi-faceted and customer service-oriented environment
Must be able to work as a team, interact with others in a professional/pleasant manner and exercise problem-solving skills
Must be able to apply principles of logical thinking or define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
Word Processing, Excel, some type of regulatory software experience
Must be available at times during evenings, nights and weekends for staffing needs and emergencies
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Must be able to utilize basic math skills
Must have background in supervision and successful track record of accomplishments
The employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance.

Nice To Haves

Bachelors Degree or Associates Degree
One Site software experience

Responsibilities

Staff Management & Supervision Hire, train, supervise, and evaluate on-site staff, ensuring clear performance expectations and ongoing development.
Promote a positive team culture through strong leadership, accountability, and support.
Oversee scheduling, timecards, and cross-training to maintain operational coverage and support internal growth.
Maximize occupancy through timely unit turns, strategic leasing, and performance tracking across ILS platforms and conversions.
Conduct market surveys to support competitive pricing and positioning.
Ensure smooth move-in and move-out processes with inspections and documentation.
Maintain strong resident relationships through a service-first approach.
Manage online reputation and resident portals to identify trends and improve service.
Stay current on market conditions to inform leasing and renewal strategies.
Assist in preparation and oversight of the annual budget.
Review and analyze monthly financial reports and complete variance reports.
Ensure prompt rent collection and enforce delinquency procedures in accordance with lease terms and company policy.
Process payments accurately and maintain organized financial records.
Identify opportunities to reduce expenses, drive revenue, and improve NOI.
Maintain complete and compliant resident files and lease documents.
Manage consistent lease enforcement and timely incident reporting.
Oversee vendor relationships and monitor contractor performance.
Oversee preventive, routine, and emergency maintenance.
Represent Evergreen Real Estate Group with professionalism in all interactions with applicants, residents, vendors, and stakeholders.