Property Manager (Lease-up)

Holland Residential • Bellevue, WA

96d • $90,000 - $115,000

About The Position

Holland is seeking an experienced Property Manager with strong organization and people skills to effectively lead our property management team in delivering top-tier customer service to our future and current residents at our lease-up property, Vicino near downtown Bellevue, Washington. The Property Manager is responsible for the day-to-day operations of their assigned property and manages team members and resources to ensure the property functions and goals are met in accordance with Holland Partner Group's Core Values.

Requirements

• High school diploma or equivalent is required.
• A college degree in related coursework or equivalent years' experience strongly preferred.
• Minimum of three years' experience in residential property management required.
• Two years of internal experience and additional comparable managerial experience may be considered in lieu of three years industry experience.
• Skilled in marketing and budgeting with sales or multi-family leasing and/or product sales.
• Knowledge of unit turn, maintenance, grounds keeping, painting and landscaping.
• Ability to work effectively with all levels of employees while inspiring respect and credibility.
• Skilled in supervising and motivating others to ensure property goals and objectives are met.
• Knowledge of Fair Housing and Landlord-Tenant Laws.
• Excellent communication, organizational and leadership abilities.
• Proficient in Microsoft Office suite and a familiarity with on-site software systems. Yardi preferred.
• Strong customer service, diplomacy, and crisis diffusion skills.
• Financial understanding and ability to formulate strategies based on property data.
• Good verbal and written communication skills.
• Ability to accurately perform basic to intermediate mathematical functions.
• Ability to accurately perform multiple tasks in a complex and fast-paced operating environment.
• Ability to understand and clearly explain legal documents.

Responsibilities

• Manage all phases of community operations under the direction of the Regional Manager.
• Ensure all staff is motivated, functions as an effective team, and provides an exceptional customer experience.
• Maintain a proper inventory of supplies and tools sufficient for providing service and maintaining the property, both in the administrative office as well as the maintenance department.
• Oversee the Maintenance Manager in administering a preventative maintenance program that minimizes emergency repairs and service requests.
• Conduct community staff meetings and safety meetings on a regular basis.
• Develop and support property budgets, marketing plans and reforecast.
• Handle all resident issues in a timely manner to ensure an exceptional customer experience.
• Oversee and support the Point of Sales process to ensure compliance with the program.
• Review and approve or reject resident applications, leases, renewals, and move-in documents.
• Actively participate in pricing and owner calls and discussions to ensure the property is meeting or exceeding benchmark expectations.
• Ensure the timely and accurate completion of various daily, weekly, and monthly reports.
• Understand, support, and apply principles of Fair Housing and Landlord-Tenant Laws.
• Work with the Sales Team to increase property income, resident retention, and lease renewals, and encourage sales on other income opportunities, through the Point of Sale Renewal program.
• Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property.
• Manage the property relationship with the Community Operations Team.
• Regularly inspect the community to ensure Holland Residential standards are met and offer recommendations for community capital improvements or repairs.
• Represent Holland Partner Group in a professional manner at all times.
• Conform to company apparel standards and set a positive example for all Associates.
• Perform all other duties as directed and assist the overall team effort in any way possible.

Benefits

• Health care benefits (Medical, Dental, Vision, HSA, FSA)
• Income replacement (Long-term Disability)
• Retirement savings through our 401(k)
• Supplemental benefits (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Paid Time Off (PTO)
• State mandated Paid Sick Leave
• Paid holidays
• Volunteer Time Off (VTO)
• Generous Sabbatical after every 5 years of service
• Opportunities to share in the success of the company through profit share programs
• Housing discounts may be available dependent on the property, ownership approval, and unit availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED