Property Manager III Carnegie Towers Apartments

National Church Residences•Cleveland, OH

About The Position

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Regional Portfolio Leader, the Property Manager III holds responsibility for the operational and financial oversight of assigned properties. The role ensures that each assigned property meets company goals, with the management of more than 150 units, in up to 4 communities.

Requirements

High school diploma or equivalent, industry-wide designations, including but not limited to COS, TCS, ARM, SCHM; completion of all NCRU courses, including full budget and variance reporting completion
3+ years’ experience in property management.
Must have excellent communication, comprehension, and interpersonal skills.
Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
Strong working knowledge of computer or tablet skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
Must be able to successfully lead others.
Must have strong motivational skills and a high emotional intelligence quotient (EQ).
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
Valid driver's license and able to meet National Church Residences' motor vehicle policy.
Must be knowledgeable and adhere to fair housing laws.

Nice To Haves

LIHTC/HUD certifications strongly preferred.

Responsibilities

Provides direct oversight and leadership of day-to-day operations for the assigned community(ies), ensuring all activities align with prescribed budgetary and company standards.
Supervision of employees (including authority in decision regarding hiring and firing), vendor management, and resident services to ensure smooth operational performance.
Takes full responsibility for managing all financial operations, including preparation and adherence to annual operating budgets, financial statement analysis, and ensuring that operations remain within budgetary guidelines.
Prepares and submits timely weekly, monthly, and quarterly financial reports.
Ensures compliance with all applicable housing regulations including HUD, LIHTC, and state landlord and tenant laws.
Manages communication with regulatory bodies and owners to address management and operational concerns.
Oversees the operational and financial management of 150 or more units with HUD and COMBO housing structured programs, ensuring that all programmatic requirements are met.
Prepares capital improvement budgets and provides amendments, extensions, and schedules for rental assistance contracts (Section 8) and property management agreements.
Collaborates with HUD, state agencies, and owners to review and seek necessary approvals.
Implements and oversees resident retention programs and ensures that occupancy requirements, lease agreements, and house rules are clearly communicated and adhered to.
Leads employee engagement efforts, ensuring a high level of staff development, satisfaction, and accountability.
Oversees marketing and leasing functions to maintain or exceed occupancy goals.
Monitors Yardi scores, data management, and staff training to maintain accuracy and compliance.
Ensures all properties comply with Fair Housing standards, waiting list management, and tenant file organization.
Leads the property to achieve favorable Management and Occupancy Review (MOR) scores and Real Estate Assessment Center (REAC) inspections.
Engages and supports vendor relationships to maintain property standards and addresses significant maintenance concerns promptly.
Keeps Regional Portfolio Leader informed of area activities and any significant problems or maintenance concerns.
Responsible for the management and financial operations of all services provided by their designated community(ies) and its employees.