Property Manager II - South Seattle

Bellwether Housing • Seattle, WA

6d • $31 - $37 • Onsite

About The Position

The Property Manager oversees all aspects of day-to-day management of a building including rent collection, marketing, leasing, resident relations, and maintenance of the property. The Property Manager is responsible for promoting a “sense of community” among residents, working to solve problems and facilitate a responsible and positive community while acting as a liaison to our Resident Services team or outside agencies providing services and case management to residents.

Requirements

• Two+ years prior apartment management or leasing experience in the property management industry. Equivalent education/experience may be substituted for stated requirement.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
• Proven ability to work independently and as part of a team.
• You thrive in inclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core, you are committed to and value, equity, inclusion and respect.
• Experience working with Yardi property management software or equivalent.
• High school diploma or GED (equivalent education and experience may be substituted for the stated requirements).

Nice To Haves

• Completion of SWHFC Fundamentals and Advanced training workshops.
• Experience with Seattle Housing Authority Section 8 Project and Tenant Based programs.
• Experience using KNOCK or other CREM
• Experience working with Yardi or equivalent property management software.
• Familiarity with service-enriched housing programs, such as Sound Families and HOPWA.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.

Responsibilities

• Oversee all aspects of day-to-day management of the building including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Promote a “sense of community” among residents, working to solve problems and facilitate a responsible and positive community.
• Meet regularly with Maintenance Manager / Supervisor to review work orders, unit turn schedules, and general property needs
• Act as a liaison with Resident Services or outside agencies providing services and case management to residents.
• Maintain accurate data for leasing, compliance, maintenance and resident ledgers in Yardi.
• Collaborate with Facilities Management to coordinate common area cleaning, work orders, preventative maintenance, and unit turnover work.
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents.
• Lead and manage dedicated Maintenance Tech. This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention, and adjusting when needed.
• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Initiate and complete annual resident recertifications and extended vacancy reporting.
• Possess knowledge of Bellwether policies, landlord/tenant law, fair housing laws, and property management software procedures.
• Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.
• Other duties as assigned.

Benefits

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future.
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass to navigate the city with ease.
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees