Property Management Portfolio Manager
About The Position
Do you love leading a team to victory? Do you thrive on solving complex problems and turning "issues" into "remarkable experiences"? Do you want to be at the heart of a premier Chicago real estate operations team? If you said "Yes" to all three of these questions, then we want to talk to you! GC Realty & Development, LLC is an industry leader in providing excellent Property Management services. We are looking for a decisive, high-energy leader to fill our Property Management Portfolio Manager role. This is your chance to lead the team that defines the GC Realty Experience for our property owners. How You'll GSD (Get Stuff Done) Direct the Client Services Team: Manage and coach your team to ensure every client receives a remarkable experience. Deliver the GC Realty Experience: Ensure all interactions reflect our high standards and values, providing a seamless experience for property owners. Decisive Problem Solving: Act as the ultimate escalation point for client issues, resolving them swiftly and effectively. Financial Stewardship: Conduct detailed reviews of owner statements, rent income, and delinquencies to provide clear financial updates to your clients. Champion Growth & Retention: Understand client goals to retain business and explore opportunities for portfolio growth. Legal & Compliance Oversight: Manage the eviction lifecycle, court documentation, and rental licensing processes to mitigate risk for our owners. Cross-Departmental Collaboration: Work closely with Leasing, Maintenance, and Accounting to ensure smooth operations and prevent departmental silos. Onboard New Partners: Lead the transition for new clients through a comprehensive 90-day onboarding plan.
Requirements
- Leadership Track Record: At least 3+ years of management or leadership experience within the Property Management industry.
- Industry Expertise: A deep understanding of property management operations, including leasing, maintenance, and collections.
- Technical Knowledge: A solid understanding of home systems, repair costs, and Landlord/Tenant laws (including CRLTO/CCRLTO).
- The "Own It" Mindset: A proactive approach to taking full responsibility for tasks from start to finish with high attention to detail.
- Composure Under Pressure: The ability to stay positive and professional in a fast-paced, often chaotic environment.
- Communication Mastery: Skill in handling difficult conversations with tact and transparency to build long-term trust.
- Licensing: An Active IL Broker's license is required.
- Education: A High School degree is required
Nice To Haves
- A Bachelor's degree is preferred.
Responsibilities
- Direct the Client Services Team: Manage and coach your team to ensure every client receives a remarkable experience.
- Deliver the GC Realty Experience: Ensure all interactions reflect our high standards and values, providing a seamless experience for property owners.
- Decisive Problem Solving: Act as the ultimate escalation point for client issues, resolving them swiftly and effectively.
- Financial Stewardship: Conduct detailed reviews of owner statements, rent income, and delinquencies to provide clear financial updates to your clients.
- Champion Growth & Retention: Understand client goals to retain business and explore opportunities for portfolio growth.
- Legal & Compliance Oversight: Manage the eviction lifecycle, court documentation, and rental licensing processes to mitigate risk for our owners.
- Cross-Departmental Collaboration: Work closely with Leasing, Maintenance, and Accounting to ensure smooth operations and prevent departmental silos.
- Onboard New Partners: Lead the transition for new clients through a comprehensive 90-day onboarding plan.
Benefits
- Salary: Starting at $80k annual base salary + up to 20% increment based on performance.
- Full Benefits: Medical, Dental, Vision + Optional Life, AD&D, Disability, Critical Illness, Accident & Healthcare FSA.
- 401K Plan: Because we want you to invest in your future.
- Better Book Club: Up to $500 per year to get paid for reading and growing!
- Celebrate YOU: Paid Birthday Off!
- Time Off: 10 Days PTO (Accrued) and 7 Paid Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
