Property Maintenance Technician

ACC MANAGEMENT GROUP, INC.•Madison, WI

About The Position

Property Maintenance Technician Keep Our Communities Running Strong (3 Nearby Apartment Communities!) Are you the kind of person who loves fixing things, solving problems, and seeing the immediate impact of your work? Do you take pride in keeping places safe, clean, and running smoothly? We’re looking for a hands-on Property Maintenance Technician to help maintain three close-by apartment communities—no long drives, just steady work and great people. The Role You’ll be the go-to problem solver for our residents and onsite teams, handling a mix of everyday maintenance and the occasional “hero moment.”

Requirements

Experience in apartment or building maintenance
Solid knowledge of basic plumbing, electrical, carpentry, and HVAC
Strong problem-solving skills and a can-do attitude
Reliable, organized, and comfortable working independently
Valid driver’s license and basic tools
1-2 years of maintenance experience required.
Multi-family property maintenance experience is preferred.
Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
Must be able to physically inspect the properties.
Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
Maintain valid driver's license with acceptable driving record.
Flexibility with working hours and availability for on-call emergencies
Ability to prioritize and possess efficient time management skills.
Demonstrates excellent verbal and written communication skills.
Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
Goal-oriented and team player.
Ability to work independently under tight deadlines.
Exhibits a high degree of professionalism and respect through appearance and interactions with others.
It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Nice To Haves

Enjoy variety (no two days are the same)
Take pride in quality work
Like being the person people rely on to “make it right”

Responsibilities

Perform routine and preventative maintenance across three nearby properties
Troubleshoot and repair plumbing, electrical, HVAC, appliances, and general building issues
Turn units efficiently and with pride (make-readies)
Respond to maintenance requests and occasional on-call emergencies
Keep grounds, common areas, and mechanical rooms in great shape
Communicate clearly with property managers and residents
Monitor all interior and exterior for maintenance issues. Perform inspections of all apartments, buildings, and common areas.
Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
Electrical: replace or fix outlets, light switches, fixtures, and breakers.
Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
General carpentry and drywall repairs as needed.
Assist with any cleaning and janitorial requests as needed.
Paint units and general common areas as needed.
Repair and replace windows and screens as needed.
Troubleshoot, repair, or replace appliances.
Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
Repair and replace locks and deadbolt locks as needed.
Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
Report and document all accident and emergency situations in a timely manner.
Keep all resident and sensitive information confidential per the company policy.
Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
Assist other properties with maintenance requests as needed.
All other duties as assigned.