Property Maintenance Technician [Multi-Site]

ACC Management Group•Sister Bay, WI

About The Position

Are you the kind of person who can fix just about anything—and loves the satisfaction of a job well done? We’re looking for a hands-on, problem-solving Property Maintenance Technician to help keep three vibrant apartment communities running smoothly and looking their best. This is more than a maintenance job—it’s a chance to be the go-to hero residents rely on every day.

Requirements

Proven experience in apartment or building maintenance
Strong working knowledge of plumbing, electrical, HVAC, and general repairs
A self-starter who can manage tasks across multiple properties
Great customer service skills—you’ll interact with residents daily
Valid driver’s license and reliable transportation
1-2 years of maintenance experience required.
Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
Must be able to physically inspect the properties.
Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
Maintain valid driver's license with acceptable driving record.
Flexibility with working hours and availability for on-call emergencies
Ability to prioritize and possess efficient time management skills.
Demonstrates excellent verbal and written communication skills.
Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
Goal-oriented and team player.
Ability to work independently under tight deadlines.
Exhibits a high degree of professionalism and respect through appearance and interactions with others.
It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Nice To Haves

Multi-family property maintenance experience is preferred.

Responsibilities

Perform maintenance and repair work across three apartment complexes (electrical, plumbing, HVAC, appliances, carpentry, and more)
Respond to work orders and maintenance requests quickly and professionally
Help prepare apartments for new residents (turns, inspections, upgrades)
Conduct preventive maintenance to stop problems before they start
Maintain clean, safe, and attractive common areas
Collaborate with property management to keep residents happy and properties thriving
Participate in on-call rotation for after-hours emergencies
Monitor all interior and exterior for maintenance issues.
Perform inspections of all apartments, buildings, and common areas.
Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
Electrical: replace or fix outlets, light switches, fixtures, and breakers.
Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
General carpentry and drywall repairs as needed.
Assist with any cleaning and janitorial requests as needed.
Paint units and general common areas as needed.
Repair and replace windows and screens as needed.
Troubleshoot, repair, or replace appliances.
Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
Repair and replace locks and deadbolt locks as needed.
Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management. All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
Report and document all accident and emergency situations in a timely manner.
Keep all resident and sensitive information confidential per the company policy.
Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
Assist other properties with maintenance requests as needed.
All other duties as assigned.