Property Maintenance Technician

HomeSmiles Virginia Beach•Virginia Beach, VA

161d

About The Position

As the Maintenance Service Technician / Handyman, you will independently perform and oversee a wide range of residential handyman, repair, and preventive maintenance services including pressure washing, gutter cleaning, dryer vent cleaning, smoke detector testing, water heater flushes, minor carpentry, light plumbing, basic electrical repairs, and other general home maintenance services. You will manage service visits from start to finish, ensure high-quality workmanship, and represent the brand with professionalism, reliability, and strong customer communication. In addition to technical expertise, you will support company growth by identifying repair needs, recommending solutions, and driving additional service opportunities during and outside of service visits. Part-Time Position with strong potential to transition into a Full-Time role as the company continues to grow.

Requirements

4+ years of hands-on experience in residential maintenance, handyman services, general contracting, home inspections, or related fields.
Demonstrated ability to perform minor plumbing, electrical, carpentry, drywall, and general repair work.
Excellent mechanical aptitude and attention to detail.
Strong customer service skills with a dependable, solution-oriented attitude.
Ability to engage in consultative sales, explain repair needs clearly, and communicate value to homeowners.
Ability to work independently, manage time effectively, and handle multiple service calls per day.
Valid driver’s license and clean driving record.
Ability to lift up to 50 lbs, climb ladders, work in crawlspaces/attics, and perform physical tasks safely.
Tech-savvy with smartphone/tablet use for job tracking, photos, and reporting.

Nice To Haves

Licensed Handyman or General Contractor (or actively working toward licensure).
Extensive handyman or general contracting background in residential settings.
OSHA, trade certifications, or state-recognized contractor credentials are a plus.
Military or veteran experience highly valued.

Responsibilities

Perform scheduled handyman repairs, general contracting tasks, and preventive home maintenance services efficiently and to high quality standards.
Troubleshoot common residential issues and safely perform minor repairs without direct supervision.
Interact with customers in a friendly, respectful, and professional manner while building trust as a skilled home repair professional.
Conduct safety checks and identify code, safety, or maintenance-related issues during service delivery.
Engage homeowners to explain repair findings, recommend solutions, and provide clear, ethical upsell opportunities.
Participate in Door-to-Door outreach campaigns to introduce HomeSmiles services to new homeowners and neighborhoods.
Confidently speak with homeowners about preventive maintenance, repair prioritization, and the value of bundled services while closing sales opportunities.
Maintain tools, equipment, and service vehicle in top condition.
Accurately complete service reports, document repairs performed and communicate findings clearly.
Ensure compliance with all HomeSmiles procedures, local building standards, and safety protocols.