Property Maintenance Technician

ACC Management GroupMenasha, WI
1d

About The Position

Property Maintenance Technician Keep Communities Running Smoothly – Join Our Team! Do you take pride in fixing things, solving problems, and keeping properties looking and running their best? We’re looking for a skilled and motivated Property Maintenance Technician to support two well-maintained apartment communities and help create a safe, comfortable place residents are proud to call home. The Role As our Maintenance Technician, you’ll be the go-to expert for keeping both apartment complexes in top shape. No two days are the same—one day you’re troubleshooting, the next you’re improving and upgrading.

Requirements

  • Experience in apartment or residential maintenance (preferred)
  • Strong working knowledge of general repairs (plumbing, electrical, HVAC basics)
  • Dependable, self-motivated, and detail-oriented
  • Great customer service and communication skills
  • Ability to manage tasks across two nearby apartment communities
  • Valid driver’s license and reliable transportation
  • 1-2 years of maintenance experience required.
  • Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
  • Must be able to physically inspect the properties.
  • Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
  • Maintain valid driver's license with acceptable driving record.
  • Flexibility with working hours and availability for on-call emergencies
  • Ability to prioritize and possess efficient time management skills.
  • Demonstrates excellent verbal and written communication skills.
  • Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
  • Goal-oriented and team player.
  • Ability to work independently under tight deadlines.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.

Nice To Haves

  • Multi-family property maintenance experience is preferred.

Responsibilities

  • Perform routine and preventive maintenance across both properties
  • Diagnose and repair plumbing, electrical, HVAC, appliances, drywall, flooring, and more
  • Complete apartment turns (make-readies) between residents
  • Respond promptly and professionally to maintenance requests
  • Conduct regular property inspections to ensure safety and curb appeal
  • Coordinate with management and vendors when needed
  • Help maintain clean, organized maintenance shops and grounds
  • Monitor all interior and exterior for maintenance issues.
  • Perform inspections of all apartments, buildings, and common areas.
  • Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
  • Electrical: replace or fix outlets, light switches, fixtures, and breakers.
  • Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
  • Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
  • Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
  • General carpentry and drywall repairs as needed.
  • Assist with any cleaning and janitorial requests as needed.
  • Paint units and general common areas as needed.
  • Repair and replace windows and screens as needed.
  • Troubleshoot, repair, or replace appliances.
  • Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
  • Repair and replace locks and deadbolt locks as needed.
  • Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
  • Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
  • Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
  • Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
  • Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management. All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
  • Report and document all accident and emergency situations in a timely manner.
  • Keep all resident and sensitive information confidential per the company policy.
  • Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
  • Assist other properties with maintenance requests as needed.
  • All other duties as assigned.

Benefits

  • Competitive pay based on experience
  • Stable, full-time position
  • Supportive management and team-oriented environment
  • Opportunity to grow your skills and advance your career
  • Work that makes a visible, meaningful impact every day
  • ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities!
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