Property Maintenance Division Chief

City of Alexandria (VA) • Alexandria, VA

76d

About The Position

The Division Chief of Property Maintenance Code plans, manages and supervises the day-to-day activities of the Division of Property Maintenance Code within the Department of Code Administration. The employee in this class utilizes professional and technical expertise to ensure compliance and oversight of the Virginia Maintenance Code, the relevant nuisance ordinance provisions of the Alexandria City Code, and in coordination with other City agencies regarding enforcement of stakeholder provisions. The incumbent will proactively lead and manage field inspectors who investigate and resolve complaints regarding violations of the Virginia Maintenance Code, blight, and health and safety standards as required. The incumbent works under the general direction of the Assistant Director of the Department of Code Administration, with considerable latitude for independent work.

Requirements

• High School diploma or GED.
• Five years' experience, with three years supervisory experience sufficient to plan, manage and supervise a major code enforcement inspection program.
• Two years customer service capacity.
• Certifications in appropriate areas to perform inspections.
• Valid driver's license issued by the state of residence.

Nice To Haves

• Four-Year College Degree with a major in Building Construction, Building Inspection Management, Public Administration, Fire Service Administration, Law Enforcement, or a related field.
• Two-Year Degree in a related field with a combination of experience, education and training that provides the required skills, knowledge and abilities.

Responsibilities

• Collaborates with relevant city departments to ensure consistent alignment of processes and policies.
• Works closely, continuously and collaboratively with the other city departments and agencies to develop successful outcomes for various City Code (nuisance and other assigned regulations) and Virginia Maintenance Code violations.
• Assists field inspectors on complicated field inspections as warranted.
• Ensures that all complaints received are adequately prioritized, assigned and investigated within prescribed response times and policies.
• Assists field inspectors with criminal and civil court prosecutions and pursues legal procedures allowed to obtain compliance under applicable city and state codes and ordinances.
• Manages staffing and resource distribution to maintain appropriate staffing levels commensurate with workload and case complexities.
• Proactively seeks out potential system constraints and works with others to remove or mitigate constraints to improve compliance and enforcement effectiveness.
• Identifies enforcement issues and trends within the community and plans and implements changes in resource allocation and/or case assignment.
• Maintains close interaction, alignment and communication with all applicable city departments and agencies.
• Designs and develops operational policies and procedures for the division and oversees implementation.
• Coordinates various program activities with other business areas within the Department of Code Administration.
• Provides guidance to field inspectors relative to performance goals and objectives.
• Oversees field inspection staff to assure appropriate training, certification, and compliance with policies and procedures.
• Ensures that operations and the work practices of all field inspectors comply with all applicable local, federal and state safety regulations.
• Represents the Department of Code Administration on interagency task forces designed to address specific regulatory violations.
• Develops and implements strategies to involve neighborhood and business associations in the recognition of various city and state code requirements.
• Attends various neighborhood association meetings on a rotating basis to provide training and obtain input regarding community issues.
• Uses information technology and internet services to improve workflow, record keeping, and informational reports.
• Manages and leads residential rental inspections program in coordination with the Program Manager.
• Performs related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees