Property Inspection Specialist

Paul Davis Restoration•Ruckersville, VA

About The Position

A Property Inspection Specialist is responsible for traveling to and from residential and commercial property to assist clients and customers with the initial inspection and scope for repair and restoration of their home or business due to damage from water, fire, wind, storm, or mold loss. The Property Inspection Specialist are expected to accurately determine the project scope for the desk estimator to develop an estimate to complete project. In this role, the Property Inspection Specialist will build relationships with insurance professionals and communicate with property owners regarding the scope and estimation process. The Property Inspection Specialist will be the first point of contact for all matters related to initial inspection including but not limited to the Matterport screening, the scope, and all photos required for estimation processing. The main objective is to provide exceptional customer service and extraordinary care while honoring our core values of integrity, positive attitude, sense of urgency, communication with purpose, commitment to learn, and pride in work. Why join our Paul Davis team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Our Central Virginia office is growing locally and holds career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Our Vision: To provide exceptional customer service and extraordinary care while honoring our core values Our Values: Integrity Positive Attitude Sense of Urgency Communication with Purpose Commitment to Learn Pride in Work Our Mission: Helping others in their time of need.

Requirements

Valid driver's license with a clean record
Ability to pass a criminal background check
Availability to work nights, weekends, and overtime as needed
Ability to work long hours and maintain a positive attitude
Strong communication skills
Ability to work unsupervised
Problem-solving skills
Time management skills
Excellent verbal and written communication

Responsibilities

Inspect, evaluate, and document damaged properties
Ability to use Matterport camera once properly trained
Work safely in residential and commercial damaged properties
Determine and define project scope and objectives
Understanding of the residential and commercial construction process
Communicate with insurance companies, vendors, customers to ensure progress is communicated to all parties
Maintain proper metrics pertaining to program compliance including but not limited to site visit, estimate upload, etc.
Ensure completion of all compliance tasks and job milestones in a timely manner
High focus on job requirements and program guidelines to ensure proper timeline completion
Manage relationships and communicate with customers, insurance companies, and others
Provide project scope updates on a consistent basis to ensure all progress is communicated
Focus and dedication to provide exceptional customer service
Continual desire to learn new things
High level performance of project estimation
Maintain a clean, properly stocked, and organized vehicle and maintain all company equipment
Assist other team members when opportunities arise and be a leader