Property General Adjuster

Berkley • Nashville, TN

1d

About The Position

As a Property General Adjuster at Intrepid Direct Insurance, you will be responsible for investigating, evaluating, and settling large and/or complex property insurance claims. Your role will involve assessing the extent of property damage, determining coverage, and working closely with policyholders, contractors, and other relevant parties to ensure a timely resolution.

Requirements

• Bachelor's degree, preferred, or equivalent experience handling Property Claims
• Have, or the ability to obtain adjuster license in required states.
• Minimum 7 years of proven Property Claim Handling experience, including complex claim issues and CAT claims experience.
• Well-developed analytical skills; the ability to critically look at damages and different facets of information in order to accurately evaluate coverage
• Ability to effectively communicate verbally and in writing.
• Working knowledge of claim regulations and laws in applicable jurisdictions
• Proficiency with claims software and tools.
• Strong understanding of property insurance policies and coverage.
• Excellent communication, negotiation, and customer service skills.
• Ability to work independently and make sound decisions.

Nice To Haves

• Insurance related designation (AIC, SCLA, and/or CPCU), preferred.
• Experience in other backgrounds such as construction, architecture, or engineering is helpful

Responsibilities

• Delivering exemplary customer service to policyholders, without exception
• Establish and maintain effective communication with policyholders, claimants, insurance agents, and other relevant parties to provide updates and answer questions throughout the claims process.
• Conduct thorough investigations of property insurance claims, including inspections, interviews, and document review.
• Determine policy coverage and interpret policy terms and conditions to establish the scope of the claim.
• Investigating and determining loss coverage and adjusting all elements of moderate-severe complexity commercial property claims
• Assess property damage, including structures and contents, using industry-standard estimation tools and methodologies.
• Coordinating several vendor services such as emergency repair, cleaning services and various replacement services
• Maintain discipline in securing and updating key information within the claim handling platform throughout the life of the claim.
• Establishes and maintains appropriate initial and subsequent loss and expense reserves throughout the life of the claim.
• Act with urgency in collaborating with internal stakeholders regarding significant changes within claim reserving.
• Stay updated on industry trends, regulations, and best practices to ensure expertise in property claims handling.
• Attending professional and/or continuing educational seminars and classes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level