Farmers Insurance-posted 5 months ago
Entry Level
Onsite • Crystal Springs, MS
Insurance Carriers and Related Activities

We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! Selected candidate must reside within the Crystal Springs/Hazlehurst/Brookhaven, MS area as this position inspects damage when our insured's have a water loss, wind/hail, or fire loss. This position cannot be done remotely from any other area due to the need for on-site inspection of our homeowner's property. This role comes with a company vehicle.

  • Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims.
  • Conduct virtual and field-based investigations by visiting policyholders' homes to investigate property damage.
  • Use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment.
  • Represent the Company from a public relations standpoint and conduct oneself as a member of Management at all times.
  • Use strong customer service skills to negotiate with policyholders to settle the claim.
  • High School diploma or equivalent required; Bachelor's Degree preferred.
  • Excellent Customer service experience, preferably in a retail environment.
  • Construction or Insurance experience is highly desirable and preferred.
  • Excellent communication skills - both oral and written.
  • Computer Literate: MS Word, Excel, Outlook.
  • Proficiency with smartphones and applications.
  • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
  • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
  • Valid driver's license and Bondable.
  • Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay.
  • Competitive salary commensurate with experience, qualifications and location.
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
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