Property Field Claims Representative - Central Virginia

Virginia Farm Bureau Federation • Richmond, VA

89d

About The Position

Virginia Farm Bureau is seeking a customer focused Property Field Claims Representative (PFCR) to join our claims team. The PFCR is responsible for handling a variety of property damage and liability claims and providing efficient settlements in accordance with company procedures and standards.

Requirements

• College degree or equivalent work experience
• Minimum 2 years equivalent/applicable prior property insurance claims experience
• Completion of AIC, CPCU or SCLA designation within 3 years of start date
• Proficient in Xactimate
• Good understanding of building components
• Excellent oral and written communication skills
• Excellent organizational skills
• Proven customer service skills
• Strong investigation and settlement skills
• Ability to work under pressure and meet deadlines
• Strong Emotional Intelligence (EQ) skills
• High level of initiative and self-motivation
• Strong analytical/problem solving skills

Nice To Haves

• 5 years previous property claims experience
• Knowledge of insurance contracts issued by the company
• Experience with casualty insurance claims

Responsibilities

• Investigate all losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in the handling of all losses and other company matters.
• Report all activity on all claim files to the company promptly.
• Evaluate and Estimate claims using photos, measurements, estimating platforms, and other available resources.
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks.
• Assist and give guidance to other claim personnel as requested.
• All other duties as assigned by the Supervisor.

Benefits

• Ongoing job development and support in all roles
• Paid training and continuing education reimbursement
• Medical and dental insurance available on your first day
• Generous employee 401K contribution
• Excellent Paid Time off (PTO) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree