Property Field Claims Adjuster Sr - Effingham, Illinois

COUNTRY Financial • Effingham, IL

1d • Remote

About The Position

Looking for a genuinely rewarding career where you know you're actually making a difference in people's lives? COUNTRY Financial is seeking a Sr. Property Claims Representative to join our field claims team. You'll be providing a consistent, positive, and satisfying claims experience for our clients through the proper investigation, evaluation, negotiation, and settlement of property claims. You'll learn how to use innovative technologies, i.e., drones for property inspections. In addition to on-site inspections, we also use virtual claim handling software to lead our clients safely and expertly through the claim process. This is a full‑time field‑based role supporting a designated territory that includes Effingham and Pana, Illinois, and surrounding areas. The primary service counties include Christian, Montgomery, Bond, Shelby, Fayette, and Effingham.

Requirements

• Typically requires 7+ years of relevant experience or a combination of related experience, education and training.
• Field property claims experience with residential and/or commercial losses
• Solid understanding of property coverages, policies, and claims best practices
• Experience creating repair estimates using industry-standard tools (e.g., Xactimate)
• Comfortable using virtual claim tools and new technologies, including mobile apps, photos, video, and drones
• Demonstrated success negotiating and resolving claims while delivering excellent customer service
• Clear written and verbal communication skills
• Self-directed and organized, with the ability to manage a full field caseload independently.
• Maintains the appropriate adjuster's licensing as required by the states in which we do business.
• For Property-Field representatives only, excluding representatives in the Large Property Loss Unit: Part 107 drone license required for roof inspections. License must be obtained within 5 months of start date; must pass exam within 3 attempts.
• Position may require extended or non‑standard work hours, including availability to support Catastrophe (CAT) response efforts as business needs dictate.

Responsibilities

• Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims.
• Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
• Completes physical and/or virtual inspections of damaged property (when necessary), evaluates damages, and prepares written estimates according to policy provisions and liability.

Benefits

• insurance benefits (medical, dental, vision, disability, and life)
• 401(k) with company match
• Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community
• Tuition assistance and industry education certificates and designations
• Employee resource groups to connect with your peers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees