Property Experience Ambassador - Moxy Nashville Hillsboro Village

Summit Management Corporation • Nashville, TN

11d • $50,000 - $55,000

About The Position

Property Experience Ambassador – Moxy Nashville Hillsboro Village

1901 Belcourt – 47 apartments + 2 retail spots + parking garage
Moxy Nashville Vanderbilt – hotel, but way more fun

This role is ideal for a dynamic self-starter who can run an apartment operation by day and support hotel operations by … also day (and sometimes night!). You’ll split your time between helping renters feel at home and keeping things running at the hotel.
It’s a job with hats. Lots of them. And you need to love that.

What You’ll Actually Do:

🛎️Apartment, Retail & Parking Operations (about 60-70%)
- Lease apartments and show units like you live there (but don’t)
- Manage the full start-to-stay for residents: applications, screenings, renewals, turnovers
- Own the resident experience: communications, newsletters, happy fun times
- Coordinate maintenance and keep public spaces spotless
- Act as liaison for retail tenants and parking partners
- Track apartment and parking inventory plus help grow the business
- Stay on top of systems and all that behind-the scenes stuff (tracking rent, logs, packages, move-ins, etc.)

🏨 Hotel Operations Support (about 30-40%)
- Support hotel sales and operations teams (think: admin, scheduling, follow-up, lead tracking)
- Help coordinate group stays, small events, catering, contracts, and CRM stuff (don’t worry, we’ll train you)
- Pitch in where needed across sales and service teams (how can I help with all the things)
- Keep communication flowing across both businesses
✅ You're Probably The Right Person If:
- You’ve got 1–2 years of apartment leasing under your belt
- You’re organized, responsive, and don’t drop the ball
- You’re cool working across different teams and wearing many hats (residents + hotel guests = very different vibes)
- You know how to self-manage and spot what needs doing
- You’re tech-comfy (emails, spreadsheets, shared drives, accounting systems)

🙌 Bonus Points For:
- Hotel sales or hospitality admin experience
- Knowing your way around Yardi or hotel PMS
- Experience working cross-functionally or with department heads
- You maintain a TN real estate license

💸What You Get:
- $50,000–$55,000 base + bonus potential
- Health, dental, vision, and life insurance
- 401(k) with match
- PTO so you can recharge
- Global hotel discounts (yes, real ones)

Requirements

• You’ve got 1–2 years of apartment leasing under your belt
• You’re organized, responsive, and don’t drop the ball
• You’re cool working across different teams and wearing many hats (residents + hotel guests = very different vibes)
• You know how to self-manage and spot what needs doing
• You’re tech-comfy (emails, spreadsheets, shared drives, accounting systems)

Nice To Haves

• Hotel sales or hospitality admin experience
• Knowing your way around Yardi or hotel PMS
• Experience working cross-functionally or with department heads
• You maintain a TN real estate license

Responsibilities

• Lease apartments and show units like you live there (but don’t)
• Manage the full start-to-stay for residents: applications, screenings, renewals, turnovers
• Own the resident experience: communications, newsletters, happy fun times
• Coordinate maintenance and keep public spaces spotless
• Act as liaison for retail tenants and parking partners
• Track apartment and parking inventory plus help grow the business
• Stay on top of systems and all that behind-the scenes stuff (tracking rent, logs, packages, move-ins, etc.)
• Support hotel sales and operations teams (think: admin, scheduling, follow-up, lead tracking)
• Help coordinate group stays, small events, catering, contracts, and CRM stuff (don’t worry, we’ll train you)
• Pitch in where needed across sales and service teams (how can I help with all the things)
• Keep communication flowing across both businesses

Benefits

• $50,000–$55,000 base + bonus potential
• Health, dental, vision, and life insurance
• 401(k) with match
• PTO so you can recharge
• Global hotel discounts (yes, real ones)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed